[This review was collected as part of a promotion.] This is not my primary shaving instrument. I'm retired and some days I choose to pass on the pleasant but laborious hot, wet shave and lather ritual, but still want to be presentable (I'm not into the stubble look). This shaver delivers an adequate shave, but not as close as a good old double edge blade.
[This review was collected as part of a promotion.] Great shaver it’s light weight easy to handle, easy to clean works perfectly with my beard. Thank You Philips
[This review was collected as part of a promotion.] I have been using norelco shavers for many years and I wanted a rechargeable that I could use without a cord and this was the only one I could find. I dont care about the ability to shave when wet
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, September 7, 2024
Hi there,
Thanks for taking the time to share your review. We are sorry to hear that you are not pleased with the performance of the Philips Shaver.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean it. Remove the shaving heads and clean your device from the inside as well. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.