Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,001 Reviews)
Rating breakdown 1,001 reviews
5 Stars
467
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: Lady H
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product was chosen for my husband who has Alzheimer’s. I was unhappy having to shave him every day so decided to let him try this. The size and shape was easy for him to handle and now, I watch him enjoy a little bit of independence each morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Blades moves slowly and shaver feels weak in usage
on March 17, 2024
Posted by: Candyman 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Poor quality, Bleeds moves too slow, and operation feels very weak as an electric razor. Do not recommend this to anyone.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, March 18, 2024
Hi there,
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not pleased with its performance. This is not the kind of experience we wish you to have with our product.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Hence, we would recommend that you properly clean your shaver. Remove the shaving heads and clean the shaver from inside as well. For detailed cleaning instructions, refer to your user manual. Another reason the shaver might not be working properly is because it was not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. However, if the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not pleased with its performance. This is not the kind of experience we wish you to have with our product.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Hence, we would recommend that you properly clean your shaver. Remove the shaving heads and clean the shaver from inside as well. For detailed cleaning instructions, refer to your user manual. Another reason the shaver might not be working properly is because it was not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. However, if the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: frustrated 2
Gender:Male
Verified Purchase:Yes
I chose this rating because the razor doesn't shave very well. I have to keep going over my face multiple times. Th blades doesn't seem to be spinning very fast to cut the whiskers, and the trimmer won't cut very well for my sideburns.
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, March 20, 2024
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing issues with your Philips Shaver. Probably the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Please visit the following YouTube video https://www.youtube.com/watch?v=eMbQwQ1_Mw8&t=35s to fix this problem and clean your shaver thoroughly. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing issues with your Philips Shaver. Probably the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Please visit the following YouTube video https://www.youtube.com/watch?v=eMbQwQ1_Mw8&t=35s to fix this problem and clean your shaver thoroughly. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Scars
Gender:Male
Verified Purchase:Yes
This electric shaver is a Christmas gift from my wife who knows that I am not a lover of the electric shave. However I have been using it regularly since I received it and now I am an ardent user and I have become attached to it.I would recommend to anyone who is thinking of owning one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kidwalleye
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like that you can rinse the blades with water,,,doesn't hurt the unit
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Punkinmilkbone
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son has the Toughest whiskers ever and this is the only shaver that has worked for him.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dasvin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Price was good. Operates well. Looking to see how long the blades stay sharp and cut well. Its all about the cutters.
Written by a customer while visiting philips.com
Posted by: scmyers1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this shaver. I find that I don't have to press very hard against my face to get a great shave. The shaver is very quiet with only one speed - but that's all you need with this shaver; it does a great job. It charges fast and last about a week - but I shave about every other day. I've been using Philips products for years. Philips does it again.
I would recommend this to a friend!
Written by a customer while visiting philips.com