Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,067 Reviews)
Rating breakdown 1,067 reviews
5 Stars
500
4 Stars
258
3 Stars
142
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
547 out of
750)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: rabbit1939
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Razor is ok but Idid not like having to buy special charger that did not come packed with it. This made a delay of a week while using a disposable razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Big Ben 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product doesn't work when it is plugged in for charging. Not good. Doesn't provide close shave, have to redo several times or use an alternative razor to get close.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Basscat
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used Phillips for years and years and this one is a good one so far. Smooth operations and shaves. Love the trimmer feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BoaterGB
Gender:Male
Verified Purchase:Yes
This product lacks the power to actually function effectively.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, March 12, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that you are not happy with the performance of the Philips Shaver Series 1000.
In this case, we would request that you contact us via social media, so we can assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that you are not happy with the performance of the Philips Shaver Series 1000.
In this case, we would request that you contact us via social media, so we can assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Reliable
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Find this razor very easy to use and travel with on trips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Senior1234567890
Gender:Male
Verified Purchase:Yes
Much improved compared to products used years past. Enjoy my quick touch up shaves.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lady H
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product was chosen for my husband who has Alzheimer’s. I was unhappy having to shave him every day so decided to let him try this. The size and shape was easy for him to handle and now, I watch him enjoy a little bit of independence each morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Blades moves slowly and shaver feels weak in usage
on March 17, 2024
Posted by: Candyman 2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Poor quality, Bleeds moves too slow, and operation feels very weak as an electric razor. Do not recommend this to anyone.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, March 18, 2024
Hi there,
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not pleased with its performance. This is not the kind of experience we wish you to have with our product.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Hence, we would recommend that you properly clean your shaver. Remove the shaving heads and clean the shaver from inside as well. For detailed cleaning instructions, refer to your user manual. Another reason the shaver might not be working properly is because it was not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. However, if the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not pleased with its performance. This is not the kind of experience we wish you to have with our product.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. Hence, we would recommend that you properly clean your shaver. Remove the shaving heads and clean the shaver from inside as well. For detailed cleaning instructions, refer to your user manual. Another reason the shaver might not be working properly is because it was not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. However, if the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com