[This review was collected as part of a promotion.] I chose a “fair” rating because this product doesn’t hold a full charge after one shave. I noticed the power weakens while I’m shaving with a fully charged device. Why is this?
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, May 21, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Shaver.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] Pulls was hiskers instead of cutting. Cheap product but still expected more from Norelco/Philips.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, May 21, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear that you are not happy with the performance of the Philips Norelco Shaver 2400.
In this case, the following tips may help you find a solution: The performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When using your Philips shaver, you can achieve optimal results by making circular movements with the shaver while applying gentle pressure. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.
If these tips do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] This rotary shaver is the closest and fastest shave I have ever had. After using the other kind of shavers, I switched to a rotary one. What a pleasant experience! Those other kind of shavers never got as close as my rotary.
[This review was collected as part of a promotion.] I don't like that the charging cord is a USB and I don't like that it doesn't come with the wall plug. I'm not roo impressed with the battery life.
[This review was collected as part of a promotion.] I have had a triple header from the 80s. It was a solidarity razor and a very strong motor and blades that could easily cut thru facial hair..whether it's using the pop up trimmer or triple heads. I like how it's water proof and leans easily..I don't like the lack of power or cutting power it has now..pop up trimmer blades are smaller than the old model and motor for triple header isn't as strong and the blades tend to pull more due to lack of power and not being as sharp..I do like that the cord isn't attached permanently to the shaver.