Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4 out of 5
4
(1,251 Reviews)
Open Ratings Snapshot
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product. 
(
614 out of 835
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
2 out of 5
2
It’s an ok shaver.
on May 20, 2024
Posted by: xxxxxxx123
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose a “fair” rating because this product doesn’t hold a full charge after one shave. I noticed the power weakens while I’m shaving with a fully charged device. Why is this?
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, May 21, 2024
Hi there,

Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Shaver.

Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
excellent
on May 19, 2024
Posted by: webuck1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] just the right electric razor for me. Works well and quiet,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Does not cut
on May 18, 2024
Posted by: Beatleone
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pulls was hiskers instead of cutting. Cheap product but still expected more from Norelco/Philips.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, May 21, 2024
Hi there,

Thank you for sharing your review, and we're sorry to hear that you are not happy with the performance of the Philips Norelco Shaver 2400.

In this case, the following tips may help you find a solution: The performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When using your Philips shaver, you can achieve optimal results by making circular movements with the shaver while applying gentle pressure. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.

If these tips do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Why Did I Wait So Long?
on May 15, 2024
Posted by: Postadavis
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This rotary shaver is the closest and fastest shave I have ever had. After using the other kind of shavers, I switched to a rotary one. What a pleasant experience! Those other kind of shavers never got as close as my rotary.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The cleaning feather of the product needs improvin
on May 15, 2024
Posted by: Hero1991
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cleaning feather of the product is not so good .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
My New Shaver
on May 14, 2024
Posted by: Foreman t85
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't like that the charging cord is a USB and I don't like that it doesn't come with the wall plug. I'm not roo impressed with the battery life.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Nice look
on May 13, 2024
Posted by: Carlos264
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it had a closer cut. Handles well. The edger is a nice touch
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
My thoughts on shaver
on May 12, 2024
Posted by: Sparks 67
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had a triple header from the 80s. It was a solidarity razor and a very strong motor and blades that could easily cut thru facial hair..whether it's using the pop up trimmer or triple heads. I like how it's water proof and leans easily..I don't like the lack of power or cutting power it has now..pop up trimmer blades are smaller than the old model and motor for triple header isn't as strong and the blades tend to pull more due to lack of power and not being as sharp..I do like that the cord isn't attached permanently to the shaver.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
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