[This review was collected as part of a promotion.] I previously had a Series 1500 Norelco and have been quite satisfied with it but he latching mechanism has lot its hold. It took me some time to find a way to get the power adapter but when I did, the Consumers Support Group at Philips sent it out within the next two-three days and I have been getting great shaves with the new unit ever since,
I would recommend this to a friend!
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 21, 2024
Hi there,
Thank you for reaching out to us, and we are sorry to hear about the inconvenience you’ve experienced in trying to find the power adapter for your Philips Norelco Shaver 2400. We understand how frustrating this must be, especially given your situation. We’d definitely like to help you find the right one
For assistance, please get in touch with us via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] I ended up returning the shaver which I purchased for my husband, it had little power, shaved very poorly, both wet and dry. My women's shaver sounded more powerful. Disappointed.
But, it can pull instead of cutting and that hurts.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, July 28, 2024
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco Shaver.
When using a Philips Norelco Shaver for the first time, your skin might need some time to adapt, which could result in slight irritation after the initial shaves. To ease into the shaving process, it's beneficial to use the shaver regularly for at least 21 days, allowing your skin to adjust. If you have long or dense facial hair, pre-trimming can help prevent the discomfort of pulling. Some Philips shavers come with a trimming attachment, or you can use a standard beard trimmer. Additionally, applying gentle pressure while shaving helps the shaver glide smoothly over your skin, reducing friction and providing a more comfortable experience, especially for sensitive skin.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] This razor replaced a Norelco razor that had lasted 25 years. It shaves well and is easy to clean. I opted for the corded model and was dissapointed to discover that the cord is not like the older model, which coiled nicely. This cord tangles easily and is a major annoyance. I would have opted for the cordless model had I realized this issue, but worried about battery life.
[This review was collected as part of a promotion.] Shaver is fine but the charging cord doesn't work well. When you plug it in you have to wiggle it to charge it.
[This review was collected as part of a promotion.] I don't have razor burn after shaving and it is very easy to take apart after using to rinse out. One charge lasts a long time, so you don't feel like you have to charge all the time. The longer I have used it the closer shave I get.