Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
2
I have old shavers that do a better job. Disappoi
on August 5, 2024
Posted by: Don.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn't easily get into folds & wrinkles. ........
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Personal Care, August 8, 2024
Hi there,
Thank you for writing your review. We are sorry to hear about your experience with your Philips Shaver. We would like to suggest you some tips on how to get the best results with your shaver while shaving. Use the shaver at a right-angle, moving against the direction of your hair growth, using circular motion. This will minimize skin irritability as well as reduce shaving time. Always remember to run the shaver against the grain. Use your free hand to slightly pull and tighten the skin so the hair is standing upright for a cleaner cut. Never use extensive pressure with the shaver on your skin, which may lead to irritability.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear about your experience with your Philips Shaver. We would like to suggest you some tips on how to get the best results with your shaver while shaving. Use the shaver at a right-angle, moving against the direction of your hair growth, using circular motion. This will minimize skin irritability as well as reduce shaving time. Always remember to run the shaver against the grain. Use your free hand to slightly pull and tighten the skin so the hair is standing upright for a cleaner cut. Never use extensive pressure with the shaver on your skin, which may lead to irritability.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
This product did not live up to the Philips reputa
on August 3, 2024
Posted by: Npo921
Gender:Male
Verified Purchase:Yes
Did NOT provide smooth close shave. I returned it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 19, 2025
Hello Npo921,
We're sorry for your unfortunate experience with your shaver and thank you for bringing it to our attention. The quality and safety of our products is one of our main goals so that we can provide the best experience for our customers. Please contact us via social media if you have any questions or concerns, we will provide the assistance you need to solve your issues. We are available on Facebook(@Philips) and on Instagram(@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.philips.ca/c-w/support-home/support-contact-page)
We look forward to speaking with you!
Best regards,
Philips Consumer Care
We're sorry for your unfortunate experience with your shaver and thank you for bringing it to our attention. The quality and safety of our products is one of our main goals so that we can provide the best experience for our customers. Please contact us via social media if you have any questions or concerns, we will provide the assistance you need to solve your issues. We are available on Facebook(@Philips) and on Instagram(@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.philips.ca/c-w/support-home/support-contact-page)
We look forward to speaking with you!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: What a piece of junk
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was forced to stop using razor blades because of anticoagulant therapy. It is under powered, I can’t get it shave close, pulls and tugs whiskers. I can only get a shave that semi resembles a decent one by lathering my face with soap and frequently rinsing the shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Devkumar, Philips Consumer Care, August 3, 2024
Hi there,
Thank you for taking the time to share your review with us. This is not the experience we wish you had with your Philips Norelco 2400 Wet & Dry Electric Shaver. However, we suggest you try these suggestions to see if you can fix the issue.
Keeping your blades clean and replacing them when required is the number one way to ensure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month.
The electric shaver heads consist of two parts: the blade, which cuts the hairs, and the thin metal cap that protects the skin. The cap is designed to ensure that the blade cuts as closely to the skin as possible while reducing the risk of nicks or cuts.
To get the best results from your Philips shaver, it's important to use the right technique. Since hairs don't always grow in a uniform direction, we recommend moving the shaver in circular motions while applying light pressure.
This will help the blades cut hairs growing in different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If the issue persists, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. This is not the experience we wish you had with your Philips Norelco 2400 Wet & Dry Electric Shaver. However, we suggest you try these suggestions to see if you can fix the issue.
Keeping your blades clean and replacing them when required is the number one way to ensure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month.
The electric shaver heads consist of two parts: the blade, which cuts the hairs, and the thin metal cap that protects the skin. The cap is designed to ensure that the blade cuts as closely to the skin as possible while reducing the risk of nicks or cuts.
To get the best results from your Philips shaver, it's important to use the right technique. Since hairs don't always grow in a uniform direction, we recommend moving the shaver in circular motions while applying light pressure.
This will help the blades cut hairs growing in different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If the issue persists, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Grandpa M
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Frankly I expected a closer shave, more like my much older Norelco, but it does not.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Great for travel and convenience when on the run.
on August 2, 2024
Posted by: Dancing Queen
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not shave as well as my previous electric shaver. Works fine as a back and convenient for travel but not for everyday saving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ACE73
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 4th Norelco shaver. Previous shavers lasted more than 15 years. Past shavers were top-of-the-line...so my expectations are lower for this one. Gives a good shave and did not cost a lot. I don't like (but understand) that it did not come with a charger or other accessories like my past razors. Recommend it to senior citizens like me on a budget, but are used to the good shave triple heads deliver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: hairy no more
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charge last a long time and does a great job in cutting my beard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A high-performing, versatile shaver with excellent
on July 30, 2024
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the Shaver 2400 X3001/90 Wet & Dry Electric Shaver for a few weeks now, and I must say it has exceeded my expectations. Here are my thoughts on this product:
Design and Build Quality
Design and Build Quality
The Shaver 2400 X3001/90 has a sleek and ergonomic design that fits comfortably in my hand. The build quality is excellent, with a solid feel that suggests durability. The shaver is also lightweight, making it easy to maneuver around my face.
Performance
Performance
This shaver delivers a close and comfortable shave every time. The blades are sharp and effective, cutting through even the thickest stubble with ease. I appreciate the flexibility of being able to use it for both wet and dry shaving. For a quick shave, the dry option works great, but I also enjoy using it with shaving gel for a smoother finish.
Battery Life
Battery Life
The battery life is impressive. A full charge provides several shaves, and the quick-charge feature is a lifesaver when I'm in a hurry. The LED indicator is a handy feature, letting me know when it's time to recharge.
Ease of Cleaning
Ease of Cleaning
Cleaning the Shaver 2400 X3001/90 is straightforward. The shaver is waterproof, so I can rinse it under running water without any issues. The detachable head makes it easy to remove any trapped hair and maintain hygiene.
I would recommend this to a friend!
Written by a customer while visiting philips.com