Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,000 Reviews)
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
Very Confortable Shave
on October 3, 2023
Posted by: barryb1
[This review was collected as part of a promotion.] I had never used an electric shaver before, so I didn’t know what to expect. But this shaver gives a close and comfortable shave. Easy to clean and no need to charge since it has a cord.
Written by a customer while visiting influenster.com
Customer Rating
4
Good compliment to a razor
on October 5, 2023
Posted by: miguelg24
[This review was collected as part of a promotion.] I enjoyed using this product. It compliments a razor well. It leaves a subtle stubble. I use this to get rid of my beard before i get a smooth shave done with a razor.
Written by a customer while visiting influenster.com
Posted by: Shaver 2100
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver head pops up while shaving due to improper latch mechanism.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Decent shave but short lived operation
on November 17, 2023
Posted by: S John
Gender:Male
The shaver cuts fairly decent but could definitely be better if had a higher speed. Also this shaver claims it can be ran under the faucet for cleaning but water gets inside the unit and damages the shaver internally. I have had 6 months and it already will not run.
No, I would not recommend this to a friend.
Response from philips.comBy Philips personal care, November 21, 2023
Hi John,
Thank you for sharing your feedback with us. We are sorry to hear that your Philips Norelco Shaver 2300 is not working as expected. We would like to inform you that we will definitely share this with our product development team your query related to the speed of the product. And the issue related to cleaning, we would like to let you know that you should always rinse the outside of the shaving unit with lukewarm water. Also While rinsing shaving heads, water may drip out of the base of the shaver. This is a normal occurrence. Internal electric parts are in a waterproof compartment, so the shaver will be protected against water damage. If your shaver is internally damaged, we request that you share a picture of the product details imprinted at the back of the handle via Social Media.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear that your Philips Norelco Shaver 2300 is not working as expected. We would like to inform you that we will definitely share this with our product development team your query related to the speed of the product. And the issue related to cleaning, we would like to let you know that you should always rinse the outside of the shaving unit with lukewarm water. Also While rinsing shaving heads, water may drip out of the base of the shaver. This is a normal occurrence. Internal electric parts are in a waterproof compartment, so the shaver will be protected against water damage. If your shaver is internally damaged, we request that you share a picture of the product details imprinted at the back of the handle via Social Media.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: rruu
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not receive a charger to charge my Shaver. I won't buy anything else from them
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, June 9, 2024
Hi there,
Thank you for sharing your review. We’re sorry to hear that you are unhappy that you did not receive a charger with your Philips Norelco Shaver 2400.
We would like to inform you that at Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or multiple USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter. If you already own a USB power adapter, make sure that the power adapter is certified and meets safety standards, ideally from a trustworthy brand. See these safety standards for safe charging: Input voltage: 100–240V. Output voltage: 5V. Power output: 1A or higher. If you want to use or charge your product in a moist environment, for example, in the bathroom, always use a splash-proof (IPX4)-rated adapter. If you do not own an adapter, you can search for one of these adapters (HQ87 or WAA1001/WA2001) or search “USB wall adapter” or “wall adapter” on the Philips website.
If this does not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your review. We’re sorry to hear that you are unhappy that you did not receive a charger with your Philips Norelco Shaver 2400.
We would like to inform you that at Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or multiple USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter. If you already own a USB power adapter, make sure that the power adapter is certified and meets safety standards, ideally from a trustworthy brand. See these safety standards for safe charging: Input voltage: 100–240V. Output voltage: 5V. Power output: 1A or higher. If you want to use or charge your product in a moist environment, for example, in the bathroom, always use a splash-proof (IPX4)-rated adapter. If you do not own an adapter, you can search for one of these adapters (HQ87 or WAA1001/WA2001) or search “USB wall adapter” or “wall adapter” on the Philips website.
If this does not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Satisfaction
on July 8, 2024
Posted by: Flying Scot
Gender:Male
As an 81 year old man I have purchased many electric shavers I can also that this 3000x is the best I have ever used from day one well done Philips I highly recommend this shaver for the cost it is great value
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Blazeman
Verified Purchase:Yes
This model is not good for soft ski , it irritate with bumps and blisters.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, July 17, 2024
Hello there,
Thank you for your review. We are sorry to hear that your skin is irritated after using the Philips Shaver 3000X Series.
In this case, please follow these steps: If you're a new user of the Philips Shaver or have replaced the shaving heads, your skin may need time to adjust, which can cause slight irritation. Allow a two to three-week adjustment period. To reduce irritation, consider using Aloe Vera cream, a gentle moisturizer, or an alcohol-free aftershave. Also, give your skin time to recover between sessions. Here are some tips for the best results and to avoid discomfort and irritation. Ensure your skin is clean before shaving. Keep the shaving unit in full contact with your skin.
Apply gentle pressure and use slow, circular movements. Pre-trim long or difficult hair. Clean the shaving heads, cutter, and guard carefully, as they are matched sets for optimal performance. Mixing them can affect shaving quality for weeks.
If these tips do not help or if you need further assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for your review. We are sorry to hear that your skin is irritated after using the Philips Shaver 3000X Series.
In this case, please follow these steps: If you're a new user of the Philips Shaver or have replaced the shaving heads, your skin may need time to adjust, which can cause slight irritation. Allow a two to three-week adjustment period. To reduce irritation, consider using Aloe Vera cream, a gentle moisturizer, or an alcohol-free aftershave. Also, give your skin time to recover between sessions. Here are some tips for the best results and to avoid discomfort and irritation. Ensure your skin is clean before shaving. Keep the shaving unit in full contact with your skin.
Apply gentle pressure and use slow, circular movements. Pre-trim long or difficult hair. Clean the shaving heads, cutter, and guard carefully, as they are matched sets for optimal performance. Mixing them can affect shaving quality for weeks.
If these tips do not help or if you need further assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: LindaCMC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ended up returning the shaver which I purchased for my husband, it had little power, shaved very poorly, both wet and dry. My women's shaver sounded more powerful. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com