[This review was collected as part of a promotion.] 30 yr customer and this is best yet. Washout stubble is much better than brush out. Lighter, Better chsrging.
[This review was collected as part of a promotion.] Have been a blade shaver, but this is a very acceptable substitute on days when I don’t wish to lather up. However, the trimmer doesn’t open as easily as it should and doesn’t trim as well as expected.
[This review was collected as part of a promotion.] Still adjusting to my lack of knowledge that this shave is not razor close . That’s simply in me ! It is a very convenient way to keep my face clean looking even if not razor close .
[This review was collected as part of a promotion.] Very pleased with this electric shaver. Very east to use and gives me a quick and clean shave. Easy to clean.
[This review was collected as part of a promotion.] Every so often this product will no turn on even after being charged. Several times I have been close to returning it for an exchange and then all of a sudden it works again. Can not trust this product.
[This review was collected as part of a promotion.] I have been using norelco shavers for many years and I wanted a rechargeable that I could use without a cord and this was the only one I could find. I dont care about the ability to shave when wet
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, September 7, 2024
Hi there,
Thanks for taking the time to share your review. We are sorry to hear that you are not pleased with the performance of the Philips Shaver.
Please note that the performance of your shaver may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean it. Remove the shaving heads and clean your device from the inside as well. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.