Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Oddball power cord.
on November 5, 2024
Posted by: Rstang
Gender:Male
The razor operates fine. The one thing they could have improved upon was the power cord. It is a unique cord that only fits the razor. It is USB at one end but some unique 2-prong plug at the razor end. They should have made the cord a standard USB style that can be obtained anywhere. If the cord gets damaged or lost, the razor is unusable because a standard USB cord can't be used. Shame on Philips for intentional making a proprietary cord which can only be obtained from Philips (or at least I hope it can be). I won't buy this razor again because of this weird cord.
it came without a plug, you have to buy a charger. do not buy
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 6, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that you are not happy with our decision to not provide any charger with your Philips Norelco Shaver 2100.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some Philips products no longer come with a USB power adapter. While this may seem inconvenient, we assure you that it is because most consumers already own one or multiple USB wall adapters. We will continue supplying USB charging cables with the product that can be used with a USB power adapter. You can use any USB power adapter which you have but make sure that the power adapter is certified and meets safety standards, ideally from a trustworthy brand. See the safety standards for safe charging below: Input voltage: 100-240V. Output voltage: 5V. Power output: 1A or higher. If you want to use or charge your product in a moist environment, for example, in the bathroom, always use a splash-proof (IPX4) rated adapter. If you do not own a USB power adapter we recommend a splash-proof (IPX4) adapter. You can get this adapter in the Philips online store or any other retailer. Look for "IPX4" text or symbols on the adapter.
If these tips do not help or if you need further assistance, please reach out to us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] I chose to give this rating only because it is a little harder to use than my old Philips shaver. The button to cut it off and on is a bit harder to reach when it is in my hand. Otherwise, I would give it a five-star rating. I would recommend it to anyone.
[This review was collected as part of a promotion.] Have been using Phillips shavers for many years - basically of this type or series. Performance and comfort is good although there are many higher priced models which I don’t feel is necessary.
[This review was collected as part of a promotion.] I didn't like the lack of a charger included with the shaver. I have older chargers but they don't work with the new shaver. I would like the shaver to be included with its own power system as in the past. This may cause me use a different product.