Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
467
4 Stars
247
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
531 out of
728)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: Balloch
Gender:Male
Verified Purchase:Yes
This product is terrible. Does not provide anywhere close to a good shave. Very disappointed and not worth the cost.
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Consumer Care, February 19, 2023
Hi Balloch,
We are sorry hear about your experience with your Philips shaver. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video below. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video below. Shaving long hair can be uncomfortable and may lead to skin irritation. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time. We hope this information helps you.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
We are sorry hear about your experience with your Philips shaver. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video below. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video below. Shaving long hair can be uncomfortable and may lead to skin irritation. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time. We hope this information helps you.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Maverick1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything is fine except for the battery which barely gets through a 6 minute shave. Disappointing for sure.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: wheelhorse
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the ability to wash my heads and shaver as needed you can tell that the revolutions of the heads will get the job done.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dre.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Previous razor was a Norelco 2100. The motor ran like it was in a bind. Later the case popped open I finally got it closed back and it ran a little smoother and easier but I think it had been damaged because it was not completely assembled properly in the first place.
Even running slower more sporadically is still cut closer than this 2300.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] does a great job like last one - which lasted over 10 years
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Used it only as a backup, perhaps 5 or six times.
on March 22, 2023
Posted by: Bart 79
Gender:Male
The razor was used 5 or 6 times over the last year or so. I tired it yesterday and it needed recharging which I did, The haver started up as usual, then stopped after 2 or 3 seconds, then restarted very nosily and won't run for more than 2 or three seconds while shaving.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, March 23, 2023
Hi there,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. It's possible that the issue could be related to the battery charging. Philips recommends that you let the shaver charge for at least two hours before checking the charging status. It's also important to use the original charger that came with your shaver, as not all chargers are compatible with every Philips shaver. Additionally, please note that your shaver will not turn on while it's plugged into the charger, so be sure to unplug it before trying to turn it on.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. It's possible that the issue could be related to the battery charging. Philips recommends that you let the shaver charge for at least two hours before checking the charging status. It's also important to use the original charger that came with your shaver, as not all chargers are compatible with every Philips shaver. Additionally, please note that your shaver will not turn on while it's plugged into the charger, so be sure to unplug it before trying to turn it on.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
This product is built strong but when using it low
on March 30, 2023
Posted by: Grayduck
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I gave this product for stars because it is a good product. It does work it does not cut all the hairs like the old one used to, but it does work. The only thing I don’t like about it is when it’s fully charged it sounds like it’s low like it’s struggling to run and it cuts week. I think it affects the the performance of the unit as well because the blades aren’t spinning fast enough to cut the hairs properly, so I don’t know if I have a defective unit or if that’s just the way they are because I had an older one that works great and this newer one doesn’t work so Great .
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Motor too slow, causing poor cutting
on April 22, 2023
Posted by: Alias Nickname
Gender:Male
Disappointed, have tried using it twice. Slowest rpms of any shaver I've ever owned. Went back to blade razor.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips consumer care, April 24, 2023
Hi there.
Thank you for sharing your experience and providing useful feedback. We are sorry to hear that your Philips Norelco Shaver 2300 is working slowly.
If your shaver is working slowly, the troubleshooting tips below may help you find a solution. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver regularly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.
We hope this helps resolve the issue. However, in case the issue still persists or you have any additional questions, please get in touch via social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for sharing your experience and providing useful feedback. We are sorry to hear that your Philips Norelco Shaver 2300 is working slowly.
If your shaver is working slowly, the troubleshooting tips below may help you find a solution. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver regularly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.
We hope this helps resolve the issue. However, in case the issue still persists or you have any additional questions, please get in touch via social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com