[This review was collected as part of a promotion.] This product doesn’t shave close enough. Doesn’t keep charge long enough. But cost was ok.
Response from philips.comBy Philips Consumer Care, July 4, 2022
Hi there, thanks for taking the time to write us a review here. We're sorry to hear the Norelco shaver isn't providing you with a close shave. This must be quite inconvenient for you. We recommend making sure the appliance is fully charged and cleaned regularly. This will ensure the shaver is free from any hair or debris and perform at its optimal level. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. '
[This review was collected as part of a promotion.] Best electric shaver I have ever used,produces a great shave and super easy to clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Catches on neck
on July 5, 2022
Posted by: Jake069
Gender:Male
This is the 3rd Norelco I’ve had over the last 5ish years. The blade catches on my skin/throat hair worst then any other razor. It’s uncomfortable as it pulls. I have to take it slow to get eh area shaved. Anyone else having this issue?
Response from philips.comBy Philips Consumer Care, July 11, 2022
Hi Jake,
Thank you for taking your time to leave this review. We are very sorry to hear that your experience with our shaver is far from perfect, and we would like to see how we can improve it. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
However, if this won't resolve the issue, please get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] It provides a great shave. Easy to clean and a light product. However, it takes long time to charge.
I've had other electric shavers and this one works well but I find it does not catch and cut as many hairs as my other electric shavers. The battery is pretty good though, holds a charge for a while