Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
467
4 Stars
247
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
531 out of
728)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
I was impressed by how long my husbands beard was
on June 22, 2022
Posted by: Farm Wife
Gender:Female
Verified Purchase:Yes
I think the razor is great. Like the flip up sideburns blade which actually I used to trim the back of his hair along the neckline…worked amazing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Battery life
on June 22, 2022
Posted by: Trapperone
Gender:Male
[This review was collected as part of a promotion.] While I enjoy the shaving features I am disappointed by the short battery storage. I have to recharge after only 3 or 4 shaves of 3 to 4 minutes each.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 1, 2022
Hi,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the battery life of your shaver. We recommend you clean your shaver after every use, to ensure that no hair or debris gets built up and affects the battery life of your shaver. If you have thick facial hair, we also recommend pre-trimming it before shaving, this way, the battery is better maintained. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the battery life of your shaver. We recommend you clean your shaver after every use, to ensure that no hair or debris gets built up and affects the battery life of your shaver. If you have thick facial hair, we also recommend pre-trimming it before shaving, this way, the battery is better maintained. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Beavs
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product doesn’t shave close enough. Doesn’t keep charge long enough. But cost was ok.
Response from philips.comBy Philips Consumer Care, July 4, 2022
Hi there, thanks for taking the time to write us a review here. We're sorry to hear the Norelco shaver isn't providing you with a close shave. This must be quite inconvenient for you. We recommend making sure the appliance is fully charged and cleaned regularly. This will ensure the shaver is free from any hair or debris and perform at its optimal level. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. '
Kind regards,
Kind regards,
Written by a customer while visiting philips.com
Posted by: Deadwood
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best electric shaver I have ever used,produces a great shave and super easy to clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Catches on neck
on July 5, 2022
Posted by: Jake069
Gender:Male
This is the 3rd Norelco I’ve had over the last 5ish years. The blade catches on my skin/throat hair worst then any other razor. It’s uncomfortable as it pulls. I have to take it slow to get eh area shaved. Anyone else having this issue?
Response from philips.comBy Philips Consumer Care, July 11, 2022
Hi Jake,
Thank you for taking your time to leave this review. We are very sorry to hear that your experience with our shaver is far from perfect, and we would like to see how we can improve it. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
However, if this won't resolve the issue, please get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are very sorry to hear that your experience with our shaver is far from perfect, and we would like to see how we can improve it. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
However, if this won't resolve the issue, please get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: cheaphunter
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It provides a great shave. Easy to clean and a light product. However, it takes long time to charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does a great job with a close shave short battery
on July 29, 2022
Posted by: Disney 1974
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery life is much shorter than my old one by double
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DaBull
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I clean my razor with water, it doesn't clean out all the shaved hairs.
I would recommend this to a friend!
Written by a customer while visiting philips.com