Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
467
4 Stars
247
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
531 out of
728)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
2
Nice features just like my old Philips
on April 13, 2022
Posted by: retirery
Gender:Male
[This review was collected as part of a promotion.] Love the features, easy to clean and stuff, comfortable to hold , Just the battery life not up to par, 5 days and my old one was 2 weeks or more
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 22, 2022
Hi,
Thanks for reaching out to us regarding your new Philips Norelco Shaver 2300. We are pleased that you are enjoying the features of the shaver, but sorry to hear that the battery is not performing as expected and hope we can help you with this issue. The Shaver 2300 should provide you with 45 minutes of shaving time, that's approximately 13 shaves. Could you fully charge the shaver for 8 hours and try again. If there are no improvements, make sure the shaver is totally free of hair or debris, as this can interfere with its shaving performance. To clean the shaver, simply press the unit release button to open the shaving unit and then rinse the shaving unit and hair chamber with lukewarm water. You can also rinse the outside of the shaving unit with lukewarm water. Next, carefully shake off excess water and let the shaver air dry. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your new Philips Norelco Shaver 2300. We are pleased that you are enjoying the features of the shaver, but sorry to hear that the battery is not performing as expected and hope we can help you with this issue. The Shaver 2300 should provide you with 45 minutes of shaving time, that's approximately 13 shaves. Could you fully charge the shaver for 8 hours and try again. If there are no improvements, make sure the shaver is totally free of hair or debris, as this can interfere with its shaving performance. To clean the shaver, simply press the unit release button to open the shaving unit and then rinse the shaving unit and hair chamber with lukewarm water. You can also rinse the outside of the shaving unit with lukewarm water. Next, carefully shake off excess water and let the shaver air dry. We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
All in all, the product serves its purpose.
on April 16, 2022
Posted by: Dorkus
Gender:Male
[This review was collected as part of a promotion.] I chose this rating due to the fact that the product lives up to its reputation. Th e feature I am most impressed with is how easy it is to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
for the price range my Norelco has Value
on April 26, 2022
Posted by: Nubless
Gender:Male
[This review was collected as part of a promotion.] This rating is directly focused on Value & performance
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BuckarooDan
Gender:Male
Verified Purchase:Yes
Main reason I have trouble with the razor is the speed of the round cutters and the pressure on my face which causes to make clean cuts.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 2, 2022
Hi Dan,
We're sorry to hear you're having trouble with the shaver, but want to thank you for sharing your experience. We advise that you fully charge the shaver before use, or use it corded. It can also help if you thoroughly clean the device and especially the head. That can have an impact on the use of the appliance.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear you're having trouble with the shaver, but want to thank you for sharing your experience. We advise that you fully charge the shaver before use, or use it corded. It can also help if you thoroughly clean the device and especially the head. That can have an impact on the use of the appliance.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Disappointed
on May 1, 2022
Posted by: Smoothie65
Gender:Male
[This review was collected as part of a promotion.] Have been using Norelco shavers for over five decades and this is the first not to give me a close shave (for an electric).
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A smooth shave
on May 1, 2022
Posted by: LunarMoon
Gender:Male
[This review was collected as part of a promotion.] I like that the shaver doesn't hurt while shaving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Gives a good shave.
on May 9, 2022
Posted by: italiano4866
Gender:Male
[This review was collected as part of a promotion.] the razor gives a good close shave, but you cannot tell how much of a charge is left on the battery.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good shave(r)
on May 9, 2022
Posted by: Mr. smoothie
Gender:Male
[This review was collected as part of a promotion.] Nice close even shave. Well made strong rotary blades.
I would recommend this to a friend!
Written by a customer while visiting philips.com