Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
468
4 Stars
247
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
532 out of
729)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
Excellent
on March 9, 2022
Posted by: DOCJDL
Gender:Male
[This review was collected as part of a promotion.] I’ve had three different brands of electric razors, but always come back to Norocco. This is the smoothest one I’ve had. Reasonably priced, Close and comfortable shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Battery life short
on March 11, 2022
Posted by: Papa1675
Gender:Male
[This review was collected as part of a promotion.] Having several Phillips shavers I find the rechargeable battery to have a very short life.
After 4-5 shaves it has to be recharged. This does not happen with the others.
After 4-5 shaves it has to be recharged. This does not happen with the others.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 16, 2022
Hi,
Thanks for your review regarding the Philips Norelco Shaver 2300. We are sorry to hear that the battery does not appear to hold it's charge, let's take a look at the issue! Your shaver takes 8 hours to be fully charged, and will then provide you with 40 minutes of shaving time, approximately 13 shaves. Could you fully charge your shaver for 8 hours and then try again. The battery may start charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, let your shaver charge for at least two hours and then check the charging status again.
We hope the full charge helps! If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Philips Norelco Shaver 2300. We are sorry to hear that the battery does not appear to hold it's charge, let's take a look at the issue! Your shaver takes 8 hours to be fully charged, and will then provide you with 40 minutes of shaving time, approximately 13 shaves. Could you fully charge your shaver for 8 hours and then try again. The battery may start charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, let your shaver charge for at least two hours and then check the charging status again.
We hope the full charge helps! If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great Shaver - Have Owned a Norelco Shaver for 20+
on March 13, 2022
Posted by: MikeLong56
Gender:Male
[This review was collected as part of a promotion.] I always prefer Norelco shavers for their great features and longevity. The last model I owned is at least 6 years old and still gives a great shave!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does not give a close shave
on March 15, 2022
Posted by: Schuss
Gender:Male
[This review was collected as part of a promotion.] Does not give a close shave. Does not easily follow facial contours
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, March 17, 2022
Hello Schuss,
We're sorry to hear that you didn't get the expected results with your Philips Shaver. For the best result when using your Philips Shaver with a foam or shaving gel, we'd recommend you to take care of the following: Always wash your face with water and soap before you start your shaving routine, after which you can apply your shaving gel or foam. Now you should start shaving by moving your shaver in circular movements over your skin. Doing this ensures that all hair growing in different directions are removed. If you're shaving dry, then we'd recommend you to allow at least 15 minutes for your skin to dry completely before you start shaving after washing it with soap and water.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that you didn't get the expected results with your Philips Shaver. For the best result when using your Philips Shaver with a foam or shaving gel, we'd recommend you to take care of the following: Always wash your face with water and soap before you start your shaving routine, after which you can apply your shaving gel or foam. Now you should start shaving by moving your shaver in circular movements over your skin. Doing this ensures that all hair growing in different directions are removed. If you're shaving dry, then we'd recommend you to allow at least 15 minutes for your skin to dry completely before you start shaving after washing it with soap and water.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
very good shaver
on March 16, 2022
Posted by: MCCarG@206
Gender:Male
[This review was collected as part of a promotion.] i love this shaver because it is a trusted brand and i love the close shaves it gives since my beard can be very coarse and hard
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Worst I have ever seen from Philips
on March 17, 2022
Posted by: Yeshuaman
Gender:Male
I thought it was too cheap to be true and that was the case. It doesn't cut properly, has too low RPM, will simply not cut close, only lasts a few slow shaves, one month and I have had enough. After trusting Philips for 30 years, I am very disappointed. My last shaver Philips Norelco BB8140XL lasted for many years, no problem.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 22, 2022
Hi,
Thank you for taking the time to write a review. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
Furthermore, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face.
If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a review. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
Furthermore, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face.
If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
Not the best shaver I’ve owned
on March 18, 2022
Posted by: Himself
Gender:Male
[This review was collected as part of a promotion.] Noisy, does not hold a charge for very long, and does not shave as close as my last 10 year old Norelco. Overall will have to suffice until I can afford a better product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 22, 2022
Hi,
Thank you for taking the time to write a review. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
Furthermore, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face.
If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a review. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
Furthermore, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face.
If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
Some good points and some that could be better.
on March 19, 2022
Posted by: Banjo70
Gender:Male
[This review was collected as part of a promotion.] This is my third Phillips Norelco shaver and I'm sure it won't be my last. Generally, I like the shave I get and the ability to clean it with water.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, March 22, 2022
Hi
Thank you for taking the time to write a reveiw. Great to hear of your positive experience. The battery light issue is definitely something we'd be happy to look into.
Please feel free reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a reveiw. Great to hear of your positive experience. The battery light issue is definitely something we'd be happy to look into.
Please feel free reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com