Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,067 Reviews)
Rating breakdown 1,067 reviews
5 Stars
500
4 Stars
258
3 Stars
142
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
547 out of
750)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
Great shave every time.
on February 9, 2022
Posted by: Hames
Gender:Male
[This review was collected as part of a promotion.] 66 years old and always have had a Phillips razor.only needed to replace twice.one of my greatest Christmas gifts.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Does the job at a very good price point
on February 9, 2022
Posted by: Cookie momster
Gender:Male
[This review was collected as part of a promotion.] The blades and flexible heads make for a quick, close and comfortable shave.
Battery life is quite sufficient for this user.
Battery life is quite sufficient for this user.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Not bad
on February 12, 2022
Posted by: TwnA
Gender:Male
[This review was collected as part of a promotion.] Seems to struggle with hair that’s slick down to the skin, bites in certain areas under the neck. And most of all does not have the flexibility like other models. As of this moment I would not recommend this model to others
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Very pleased with product.
on February 13, 2022
Posted by: UGA1
Gender:Male
[This review was collected as part of a promotion.] Clean shaves with ease. Quiet running. Very easy to clean
Very reasonable price.
Very reasonable price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great, close shave!
on February 13, 2022
Posted by: Jeb*
Gender:Male
[This review was collected as part of a promotion.] Love this razor, quiet and excellent product for the money
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Horrible and under powered, waste of money,
on February 13, 2022
Posted by: Ifotou
Gender:Male
[This review was collected as part of a promotion.] Horrible and underpowered, my nose hair trimmer has more power than this waste of money
Response from philips.comBy Philips Consumer Care , February 23, 2022
Hi,
Thanks for leaving this review. We're sorry to hear about your negative experience with the Series 2000 Shaver. If the device feels underpowered, we recommend fully charging it for eight hours if you haven't already. We also advise you to thoroughly clean the device after each use, following the instructions in the user manual (https://philips.to/3HfVINI) to ensure optimal performance.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for leaving this review. We're sorry to hear about your negative experience with the Series 2000 Shaver. If the device feels underpowered, we recommend fully charging it for eight hours if you haven't already. We also advise you to thoroughly clean the device after each use, following the instructions in the user manual (https://philips.to/3HfVINI) to ensure optimal performance.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Terrible
on February 13, 2022
Posted by: Johnny Utah
Gender:Male
Does this thing even have blades in it? Good thing it has 40 hours of charging power because that's how long it will take you to shave! You have to repeatedly go over the same stray whiskers, much less get a close shave overall. I realize this is the cheapie model, but you'd think even that would have to meet some sort of low bar. And the flip-up beard trimmer thingie is worthless.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 16, 2022
Hi Johnny,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with our Norelco shaver did not live up tp your expectations. Sometimes performance of your shaver declines because it is not cleaned properly. We kindly ask you to check if hairs or dirt obstruct the shaving heads, as this might affect overall performance of your appliance. You can check page 15 of our user manual for more information on cleaning and maintenance of your shaver: https://www.download.p4c.philips.com/files/s/s1211_81/s1211_81_dfu_aen.pdf?_gl=1*jvoysb*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NTAxMTE4Ni4xNDMuMS4xNjQ1MDExNDM3LjU5*_fplc*eDZHMzd6Z1Z6cHc5bm1xaWJBOGljYXhMTTFyMjloQ1k2Y2R3dktXeSUyRjFrZkhUYWZUMWJCREl5Q3hKMTVMT1ZkT3pBY0EyQmlZSUNIZ0tHYTlLWlFpa1ZlQnJ1YTUzbGVxUFJkQjU3S3NlNmhNS1NRNkVnNEN6RWlRY3poZ0ElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NTAxMTE4Ni42MS4xLjE2NDUwMTE0MzcuNTk.&_ga=2.184864745.1304745701.1645006210-1458272706.1625044070.
Should this not help, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear that your experience with our Norelco shaver did not live up tp your expectations. Sometimes performance of your shaver declines because it is not cleaned properly. We kindly ask you to check if hairs or dirt obstruct the shaving heads, as this might affect overall performance of your appliance. You can check page 15 of our user manual for more information on cleaning and maintenance of your shaver: https://www.download.p4c.philips.com/files/s/s1211_81/s1211_81_dfu_aen.pdf?_gl=1*jvoysb*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NTAxMTE4Ni4xNDMuMS4xNjQ1MDExNDM3LjU5*_fplc*eDZHMzd6Z1Z6cHc5bm1xaWJBOGljYXhMTTFyMjloQ1k2Y2R3dktXeSUyRjFrZkhUYWZUMWJCREl5Q3hKMTVMT1ZkT3pBY0EyQmlZSUNIZ0tHYTlLWlFpa1ZlQnJ1YTUzbGVxUFJkQjU3S3NlNmhNS1NRNkVnNEN6RWlRY3poZ0ElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NTAxMTE4Ni42MS4xLjE2NDUwMTE0MzcuNTk.&_ga=2.184864745.1304745701.1645006210-1458272706.1625044070.
Should this not help, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Battery is not very strong and does not shave/cut
on February 13, 2022
Posted by: Harley boy
Gender:Male
[This review was collected as part of a promotion.] Battery is not very strong and does not shave/cut very well. Have to spend several minutes trying to get it to cut closely.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , March 9, 2022
Hi, thanks for taking the time to leave this review. We're sorry to hear that the Series 2000 shaver isn't giving you the results you were hoping for, and that the battery life isn't what you expected. This model is designed to give you 40 minutes of cordless shaving from an 8 hour charge, providing a consistent and clean shave. To get the best results with the shaver, we'd like to share a few tips:
First, we recommend pre-trimming longer facial hair and making sure that you only apply gentle pressure while shaving. This will make it easier for the blades to catch onto your hairs and cut them. If you prefer dry shaving, please follow these tips: 1) Always wash your face with some water and soap and then dry it properly, 2) Allow at least 15 minutes for your skin to dry completely before you start shaving, 3) Move the shaver on your skin in circular movements to cut all hair growing in different directions. For wet shaving, we again recommend always washing your face with water and soap before you start shaving, and then applying your favorite shaving gel or foam to the skin. You can then start shaving by moving your shaver once again in circular movements over the skin.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
First, we recommend pre-trimming longer facial hair and making sure that you only apply gentle pressure while shaving. This will make it easier for the blades to catch onto your hairs and cut them. If you prefer dry shaving, please follow these tips: 1) Always wash your face with some water and soap and then dry it properly, 2) Allow at least 15 minutes for your skin to dry completely before you start shaving, 3) Move the shaver on your skin in circular movements to cut all hair growing in different directions. For wet shaving, we again recommend always washing your face with water and soap before you start shaving, and then applying your favorite shaving gel or foam to the skin. You can then start shaving by moving your shaver once again in circular movements over the skin.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com