Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
468
4 Stars
247
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
532 out of
729)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Terrible
on February 13, 2022
Posted by: Johnny Utah
Gender:Male
Does this thing even have blades in it? Good thing it has 40 hours of charging power because that's how long it will take you to shave! You have to repeatedly go over the same stray whiskers, much less get a close shave overall. I realize this is the cheapie model, but you'd think even that would have to meet some sort of low bar. And the flip-up beard trimmer thingie is worthless.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 16, 2022
Hi Johnny,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with our Norelco shaver did not live up tp your expectations. Sometimes performance of your shaver declines because it is not cleaned properly. We kindly ask you to check if hairs or dirt obstruct the shaving heads, as this might affect overall performance of your appliance. You can check page 15 of our user manual for more information on cleaning and maintenance of your shaver: https://www.download.p4c.philips.com/files/s/s1211_81/s1211_81_dfu_aen.pdf?_gl=1*jvoysb*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NTAxMTE4Ni4xNDMuMS4xNjQ1MDExNDM3LjU5*_fplc*eDZHMzd6Z1Z6cHc5bm1xaWJBOGljYXhMTTFyMjloQ1k2Y2R3dktXeSUyRjFrZkhUYWZUMWJCREl5Q3hKMTVMT1ZkT3pBY0EyQmlZSUNIZ0tHYTlLWlFpa1ZlQnJ1YTUzbGVxUFJkQjU3S3NlNmhNS1NRNkVnNEN6RWlRY3poZ0ElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NTAxMTE4Ni42MS4xLjE2NDUwMTE0MzcuNTk.&_ga=2.184864745.1304745701.1645006210-1458272706.1625044070.
Should this not help, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear that your experience with our Norelco shaver did not live up tp your expectations. Sometimes performance of your shaver declines because it is not cleaned properly. We kindly ask you to check if hairs or dirt obstruct the shaving heads, as this might affect overall performance of your appliance. You can check page 15 of our user manual for more information on cleaning and maintenance of your shaver: https://www.download.p4c.philips.com/files/s/s1211_81/s1211_81_dfu_aen.pdf?_gl=1*jvoysb*_ga*MTQ1ODI3MjcwNi4xNjI1MDQ0MDcw*_ga_2NMXNNS6LE*MTY0NTAxMTE4Ni4xNDMuMS4xNjQ1MDExNDM3LjU5*_fplc*eDZHMzd6Z1Z6cHc5bm1xaWJBOGljYXhMTTFyMjloQ1k2Y2R3dktXeSUyRjFrZkhUYWZUMWJCREl5Q3hKMTVMT1ZkT3pBY0EyQmlZSUNIZ0tHYTlLWlFpa1ZlQnJ1YTUzbGVxUFJkQjU3S3NlNmhNS1NRNkVnNEN6RWlRY3poZ0ElM0QlM0Q.*_ga_Q243QQ1P76*MTY0NTAxMTE4Ni42MS4xLjE2NDUwMTE0MzcuNTk.&_ga=2.184864745.1304745701.1645006210-1458272706.1625044070.
Should this not help, please feel free to get in
touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Battery is not very strong and does not shave/cut
on February 13, 2022
Posted by: Harley boy
Gender:Male
[This review was collected as part of a promotion.] Battery is not very strong and does not shave/cut very well. Have to spend several minutes trying to get it to cut closely.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , March 9, 2022
Hi, thanks for taking the time to leave this review. We're sorry to hear that the Series 2000 shaver isn't giving you the results you were hoping for, and that the battery life isn't what you expected. This model is designed to give you 40 minutes of cordless shaving from an 8 hour charge, providing a consistent and clean shave. To get the best results with the shaver, we'd like to share a few tips:
First, we recommend pre-trimming longer facial hair and making sure that you only apply gentle pressure while shaving. This will make it easier for the blades to catch onto your hairs and cut them. If you prefer dry shaving, please follow these tips: 1) Always wash your face with some water and soap and then dry it properly, 2) Allow at least 15 minutes for your skin to dry completely before you start shaving, 3) Move the shaver on your skin in circular movements to cut all hair growing in different directions. For wet shaving, we again recommend always washing your face with water and soap before you start shaving, and then applying your favorite shaving gel or foam to the skin. You can then start shaving by moving your shaver once again in circular movements over the skin.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
First, we recommend pre-trimming longer facial hair and making sure that you only apply gentle pressure while shaving. This will make it easier for the blades to catch onto your hairs and cut them. If you prefer dry shaving, please follow these tips: 1) Always wash your face with some water and soap and then dry it properly, 2) Allow at least 15 minutes for your skin to dry completely before you start shaving, 3) Move the shaver on your skin in circular movements to cut all hair growing in different directions. For wet shaving, we again recommend always washing your face with water and soap before you start shaving, and then applying your favorite shaving gel or foam to the skin. You can then start shaving by moving your shaver once again in circular movements over the skin.
If this doesn’t improve your experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Meh....Not a good choice!
on February 15, 2022
Posted by: Yoda63
Gender:Male
[This review was collected as part of a promotion.] The razor itself is okay. However, if you are someone who would use the trimmer, DO NOT purchase this razor. The trimmer on this razor is like using a lawn trimmer. I can't even use the trimmer on my goatee because of how it pulls and hacks. I wasted my money and will probably throw away this razor and buy a competitor's razor to replace it just so that I can keep my beard trimmed.
Response from philips.comBy Philips Consumer Care, February 25, 2022
Hi, thanks for leaving your feedback. We are very sorry to hear that the trimmer of your Norelco did not meet your expectations. We always recommend keeping your trimmer head clean and making sure that it is assembled correctly. When trimming your hairs, hold the trimmer perpendicular to the skin and move the product downwards, exerting gentle pressure. You do not need to press too much, to avoid skin irritation.
Additionally, always make sure that your shaver is fully charged, as this ensures and optimal performance.
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Additionally, always make sure that your shaver is fully charged, as this ensures and optimal performance.
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
THE SHAVER IS EASY TO USE
on February 16, 2022
Posted by: robby2
Gender:Male
[This review was collected as part of a promotion.] It is easy to use. No mess from shaving cream. Good battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great shave
on February 20, 2022
Posted by: Crustybagel
Gender:Male
[This review was collected as part of a promotion.] Great shaver! Contours your face for a smooth shave. Only negative I found is that my finger keeps shutting off the shaver when I hold it. I have always used a Phillips shaver, but latest models have the on and off button right where you hold it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Could be better
on February 20, 2022
Posted by: Samy1978
Gender:Male
[This review was collected as part of a promotion.] Its precise silent and easy to clean but the battery doesn't last long enough.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Barda
Gender:Male
Verified Purchase:Yes
I have had a previous model of this shaver. It is easy to use, but I find the battery charge life is a lot shorter. I preferred the previous because now I do have to bring the charger at all times. I don’t trust using it for more than a couple days before the light comes on to recharge. This is only frustrating when travelling - remember the cord!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , February 25, 2022
Hi, thanks for taking the time to write a review, and great to hear you've had such a nice experience with your previous shaver. Your current one having a shorter battery life does seem inconvenient. Have you made sure to use the right charger for your new device, and to leave it in charging long enough?
Of course, we're happy to help you figure this out further, and we’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Of course, we're happy to help you figure this out further, and we’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Great Razor
on February 22, 2022
Posted by: Chegringo
Gender:Male
[This review was collected as part of a promotion.] Really enjoy my Philips razor! There’s a very good job and getting rid of my beard and mustache!
I would recommend this to a friend!
Written by a customer while visiting philips.com