Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,000 Reviews)
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4
Gets the job done.
on November 16, 2021
Posted by: Jimbofishy
Gender:Male
[This review was collected as part of a promotion.] I have used Phillips electric shavers for years. This new design is not an improvement. It takes longer to shave and seems to lack power of previous models I have used. I buy the less expensive shavers as they usually work okay for me. This one just seems slower.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Issue with SH30 replacement heads
on December 2, 2021
Posted by: Peter J
Gender:Male
The shaver is fine but I am not sure what Philips has changed in the manufacturing process of the SH30 heads. They used to last a year plus . Now I am lucky to get 2 months out of a set of replacement heads. I have ordered twe sets and both have lasted less than 2 months.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 3, 2021
Hi,
Thank you for taking the time to write a review. So sorry to hear of this incident and that sounds quite unusual. Your blade heads should also come with a warranty so we'd love to look into your case and replace your heads for you in case there seems to be a production issue. We also recommend to only purchase the shaving heads from official retailers.
For more information, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a review. So sorry to hear of this incident and that sounds quite unusual. Your blade heads should also come with a warranty so we'd love to look into your case and replace your heads for you in case there seems to be a production issue. We also recommend to only purchase the shaving heads from official retailers.
For more information, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
Marginal at best
on December 4, 2021
Posted by: Bonzott
Gender:Male
[This review was collected as part of a promotion.] I have been a blade shaver for decades,having last used an electric shaver more than thirty years ago. So, when I was forced to use one due to medical reasons, I chose this one. I must say that it does not work any better than the one I used so long ago. If I miss a day, this shaver struggles to get even two days growth. I am eagerly awaiting the day when my situation changes so I can stop using this and go back to blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for taking the time to write a review. We're sorry to hear that you've had a negative experience with your shaver, and we're eager to look into this for you. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Worst Norelco Ever
on January 2, 2022
Posted by: David 13
Gender:Male
I wouldn't bring this up to anyone, even if it was $1. Pulls hair very badly, takes a long time to cut, and the head falls off time to time while shaving. This is the worse electric razor Phillips ever made and very disappointing making these razors cheap. The one I had almost 20 years ago was a lot better with no issues and it was Norelco. What happened to the business?
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Not as good as foil
on January 9, 2022
Posted by: Taz22
Gender:Male
[This review was collected as part of a promotion.] I chose this because price was an issue and I couldn't afford a Braun foil like I used to have. Just not am effective shaver with a gotee
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 10, 2022
Hi,
Thank you for taking the time to leave your review on our shaver. We're sorry to hear that it has not provided the results you were expecting thus far. We would gladly look into the matter further and find some ways of improving your experience.
If that is something you would like, please feel free to get in touch via social media with a more in depth description of the issue. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave your review on our shaver. We're sorry to hear that it has not provided the results you were expecting thus far. We would gladly look into the matter further and find some ways of improving your experience.
If that is something you would like, please feel free to get in touch via social media with a more in depth description of the issue. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Some "Features" are disappointing
on February 24, 2022
Posted by: PSUVPI
Gender:Male
[This review was collected as part of a promotion.] My 4 star rating might be too high. 3 1/2 might be more accurate. My instructions say that when you charge the razor that the light will stop blinking when it is fully charged (about 2 or 3 hours). However, the first few times I would charge it, the light would still be blinking after 4 or 5 hours. So, after 3 hours I consider it to be fully charged, even though the light is still blinking. The razor needs to be recharged more frequently as compared to previous Norelco razors that I owned. I need to recharge it after about 5 days. Previous Norelco razors I would recharge about once every 10 days. Overall, I still get a nice shave from it, so I am not totally disappointed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It doesn’t work.
on July 10, 2022
Posted by: Jimbo Eleuthera
Gender:Male
My previous 2000 worked just fine but this 3000 is headed to the junkyard . Help.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 11, 2022
Hello,
Thank you for taking your time to leave this review. We are very sorry to hear that you are experiencing issues using our shaver, and we would like to see how we can help here.
We kindly ask you to get in touch with us via social media, so we can help you further. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are very sorry to hear that you are experiencing issues using our shaver, and we would like to see how we can help here.
We kindly ask you to get in touch with us via social media, so we can help you further. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Homer Fox
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver has a power button placed LOWER on the handle to PREVENT accidental shut off while shaving. I was always hitting the power button on my old shaver because it was high on the handle and interfered with holding on to the shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com