[This review was collected as part of a promotion.] Does a great job. Almost as close as a razor. The fact that it's cordless is another great feature. Recharging is fast and lasts for longer than expected.
[This review was collected as part of a promotion.] I've been using Norelco shavers for over 60 years. Smooth, easy, comfy, doesn't pinch like the Remmington I used as a teen. Guess you could say, I like it!
[This review was collected as part of a promotion.] Replacement for my Norelco that was at least a decade old! This Norelco is comfortable to shave with and gives a smooth shave.
[This review was collected as part of a promotion.] Don’t like the location of the on/off button. When shaving it actually gets turned off because of where I hold it to shave. The shavers I’ve had in the past have had the on/off button at the curve of the handle.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, June 28, 2025
Hello,
Thank you for your feedback. We are very sorry to hear that your experience with the 2400 electric shaver was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page Hope to speak to you soon!
[This review was collected as part of a promotion.] I really like the razor, but the charging cord is loose and will not stay on real well. Could you send me a new cord?
[This review was collected as part of a promotion.] It is nowhere near a razor close shave. It is adequate and convenient for a quick clean-up after a couple of days.