Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,128 Reviews)
Rating breakdown 1,128 reviews
5 Stars
537
4 Stars
270
3 Stars
148
2 Stars
77
1 Star
96
73%of customers recommend this product.
(
566 out of
772)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4
Quiet.
on December 2, 2021
Posted by: DJDdyJ
Gender:Male
[This review was collected as part of a promotion.] At first I thought this product was awful but then realized that it wasn't fully charged. LOL I thought that it was very weak and didn't do a very good job but then once I charged it fully overnight, (which I would recommend) it worked like a dream. Very quiet, definitely will get the job done. Now I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Shaver is OK, Sideburn trimmer is a piece of crap
on December 2, 2021
Posted by: Chikmnmisd
Gender:Male
[This review was collected as part of a promotion.] I like the shaving results. I find the sideburn trimmer an engineering failure. I had to dig my OLD Norelco out of the donation pile to trim sideburns. I am using it correctly and as the directions say BUT it still doesn't trim as needed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for your review. We're sorry to hear that you're not satisfied with the Sideburn trimmer of your shaver. If you want, we can look into this for you. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
I like to use it between blade and lather shaves.
on December 4, 2021
Posted by: Cowboy7
Gender:Male
[This review was collected as part of a promotion.] Gives a close shave for an electric, at a very nice price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Very nice razor.
on December 5, 2021
Posted by: BigBill32
Gender:Male
[This review was collected as part of a promotion.] Easy to operate and clean. Holds a charge for a long time. Very fair price for how it works.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Features
on December 6, 2021
Posted by: GrumpyLumpy
Gender:Male
[This review was collected as part of a promotion.] The electric razor works better than expected. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poor Quality
on December 6, 2021
Posted by: GerryChicago
Gender:Male
[This review was collected as part of a promotion.] I have used Philips Norelco shavers for many years and they lasted a long while. This one was the worst. A charge of 8 hours gave maybe one shave. It didn't seem to be up to speed when shaving, even with the cord. The closeness was just OK. When I opened it to clean, the heads just fell out, They don't stay in well. Seems the quality has gone down and may be a time to move to a new brand. Would not recommend
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi Gerry, thank you for leaving a review. We're sorry to hear that you're not satisfied with the quality of your shaver. This model is designed to deliver 40 minutes of cordless shaving from an 8-hour charge. Additionally, the One-touch open feature should make cleaning the device convenient. If that isn't the case, feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Bad design
on December 7, 2021
Posted by: Satcomengr
Gender:Male
[This review was collected as part of a promotion.] I bought this shaver is a replacement for one that I could no longer get replacement heads for. There's something wrong with the surface of the shaver head that makes it feel like it is dragging on my face. My other Norelco shaver does not have this type of head. I think it may be that the head is made of plastic and not metal. The battery is good, and the clipper is good. I just do not get a close shave with it.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for taking the time to write a review. We're sorry to hear that you're not satisfied with the closeness of the shaves of your shaver. We recommend that you clean the device after each use as per the manual. Additionally, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Not impressed
on December 7, 2021
Posted by: SadUser1
Gender:Male
[This review was collected as part of a promotion.] The motor seems underpowered, even when fully charged. It does the job, but I must move slowly... then finish some areas with my old Norelco. This longtime Norelco user may be looking elsewhere if this is the future.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thanks for leaving a review. We're sorry to hear that you're not satisfied with your shaver. We recommend cleaning the device after every use as per the manual. Additionally, you can maintain the sharpness of the blades by storing the device in a dry place. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com