Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9 out of 5
3.9
(1,067 Reviews)
Open Ratings Snapshot
Rating breakdown 1,067 reviews
5 Stars
500
4 Stars
258
3 Stars
142
2 Stars
76
1 Star
91
73%of customers recommend this product. 
(
546 out of 749
)
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Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4 out of 5
4
I like to use it between blade and lather shaves.
on December 4, 2021
Posted by: Cowboy7
Gender:Male
[This review was collected as part of a promotion.] Gives a close shave for an electric, at a very nice price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Very nice razor.
on December 5, 2021
Posted by: BigBill32
Gender:Male
[This review was collected as part of a promotion.] Easy to operate and clean. Holds a charge for a long time. Very fair price for how it works.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great Features
on December 6, 2021
Posted by: GrumpyLumpy
Gender:Male
[This review was collected as part of a promotion.] The electric razor works better than expected. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Poor Quality
on December 6, 2021
Posted by: GerryChicago
Gender:Male
[This review was collected as part of a promotion.] I have used Philips Norelco shavers for many years and they lasted a long while. This one was the worst. A charge of 8 hours gave maybe one shave. It didn't seem to be up to speed when shaving, even with the cord. The closeness was just OK. When I opened it to clean, the heads just fell out, They don't stay in well. Seems the quality has gone down and may be a time to move to a new brand. Would not recommend
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareDecember 9, 2021
Hi Gerry, thank you for leaving a review. We're sorry to hear that you're not satisfied with the quality of your shaver. This model is designed to deliver 40 minutes of cordless shaving from an 8-hour charge. Additionally, the One-touch open feature should make cleaning the device convenient. If that isn't the case, feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Bad design
on December 7, 2021
Posted by: Satcomengr
Gender:Male
[This review was collected as part of a promotion.] I bought this shaver is a replacement for one that I could no longer get replacement heads for. There's something wrong with the surface of the shaver head that makes it feel like it is dragging on my face. My other Norelco shaver does not have this type of head. I think it may be that the head is made of plastic and not metal. The battery is good, and the clipper is good. I just do not get a close shave with it.
Response from philips.comBy Philips Consumer CareDecember 9, 2021
Hi, thank you for taking the time to write a review. We're sorry to hear that you're not satisfied with the closeness of the shaves of your shaver. We recommend that you clean the device after each use as per the manual. Additionally, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Not impressed
on December 7, 2021
Posted by: SadUser1
Gender:Male
[This review was collected as part of a promotion.] The motor seems underpowered, even when fully charged. It does the job, but I must move slowly... then finish some areas with my old Norelco. This longtime Norelco user may be looking elsewhere if this is the future.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareDecember 9, 2021
Hi, thanks for leaving a review. We're sorry to hear that you're not satisfied with your shaver. We recommend cleaning the device after every use as per the manual. Additionally, you can maintain the sharpness of the blades by storing the device in a dry place. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
40 year user Philips Norelco..Deeply disappointed
on December 7, 2021
Posted by: hcohenmb
Gender:Male
[This review was collected as part of a promotion.] Sought new shaver from my last Norelco when I thought blades were getting old. Bought the 2300 and found it weak in power, cannot shave as well. Side unit for sideburns is especially weak and poorly engineered, closing readily, compared to my old one. Did not throw out my older one and use it while the 2300 sits unused
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care December 17, 2021
Hello,

thank you for taking the time to leave this review. We're sorry to hear that you're disappointed with the performance of your Shaver 2300. If the power of the shaver is weak, this could be due to hair or debris being stuck inside. We therefore recommend thouroughly cleaning the device after each use, by following the detailed instuctions in the user manual. We hope this helps! If not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Its ok
on December 8, 2021
Posted by: Jason99
Gender:Male
[This review was collected as part of a promotion.] Ok shaver to use sometimes doesnt work as good though.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care December 17, 2021
Hi Jason,

Thank you for sharing your feedback. We're sorry to hear that you're not completely satisfied with your Series 2000 shaver. We'd love to see if we can improve your experience, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
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