Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9 out of 5
3.9
(1,000 Reviews)
Open Ratings Snapshot
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product. 
(
530 out of 727
)
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Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5 out of 5
5
Easy to use razor with no hair pulling
on March 30, 2020
Posted by: Asusundevil2004
Gender:Male
I liked the shave this razor provided, it was easy to use and did not pull at my facial hair. I liked that it was water resistant and really light. I did have to go over some spots a couple of times as the razor was not as flexible to my face and did not completely shave off some sections but all in all was a good product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
PHILLIPS SHAVER
on October 9, 2020
Posted by: turnip77
Gender:Male
Great product as usual from Phillips ,i have been a fan for a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shave
on December 22, 2020
Posted by: Johnnytwo
Gender:Male
This 3 head shaver is great my 3 previous ones were all Philips all have been reliable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
poor battery
on June 19, 2021
Posted by: Schooner9
Gender:Male
Verified Purchase:Yes
A fully charged battery is to deliver 45 min of shaves but I only get about 4 or 5 shaves of 3 to 4 min.duration.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care June 21, 2021
Hi there,

Thank you for leaving this review, we appreciate and value your feedback. We're sorry to hear that the battery of your Series 1000 dry Shaver isn't lasting as long as it should, we can imagine this is surprising for you considering it's a brand new device. It's possible that the Shaver is not working properly because there are some hair or debris stuck inside it. Thus, we recommend cleaning the device thoroughly, and if possible, removing the shaving heads and cleaning the shaver from the inside as well. For detailed cleaning instructions, please refer to your user manual. If the issue still persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Good overall.
on September 13, 2021
Posted by: JayCheez
Gender:Male
[This review was collected as part of a promotion.] Motor is a little under powered leading to a little longer shave time. Battery is old school type that takes 10 hours for a 30 min charge. Low price makes it worth it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
It's working so far
on September 13, 2021
Posted by: quitter
Gender:Male
[This review was collected as part of a promotion.] I do not like batteries in things. They go bad and I would not be able to replace it my self. All the shavers I looked at had batteries . If they had one that just plugs in I would have bought it. This one does not shave as well as the first one I bought several years ago. Sorry but you could have done better.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Only lasted 7 months
on October 28, 2021
Posted by: warp
Gender:Male
Clip that holds shaving head broke, did not use every day no reason that the clip should have broke that soon.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareOctober 29, 2021
Hi there, thank you for flagging this to us. We are sorry to hear that the clip of the shaving head broke down, this definitely shouldn't happen after only 7 months of use. We would like to assist you further and find a solution. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The razor works good.
on November 2, 2021
Posted by: Fatboy2
Gender:Male
[This review was collected as part of a promotion.] I am 73 years old and have been using Philips Norelco for years and years. The razor works great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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