Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,128 Reviews)
Rating breakdown 1,128 reviews
5 Stars
537
4 Stars
270
3 Stars
148
2 Stars
77
1 Star
96
73%of customers recommend this product.
(
566 out of
772)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Great First Time Electric Razor
on November 20, 2021
Posted by: Yarbs
Gender:Male
[This review was collected as part of a promotion.] I've never owned a electric razor, and this is the perfect razor to learn how to shave with one. I've always had a manual razor, but figured I'd save cash monthly with this one, and I have.
While it gets most of the hair, even after going over my face 2-3 times, there are still a few hairs left over, so this razor is not perfect. It will shave both dry or wet.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 25, 2021
Hi there, thank you for writing us this review and it's good to hear you've actually been able to save some money on blades the past couple of months. We'll make sure to pass on your feedback about the close shave to our shaving department. Regards,
Written by a customer while visiting philips.com
Customer Rating
3
My razor runs far too slowly.
on November 21, 2021
Posted by: i don't have a nickname
Gender:Male
[This review was collected as part of a promotion.] Coming out of the box it has never run as powerfully or fast as I think it should.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 25, 2021
Hi there, thank you for leaving us this review. We would be happy to take a look if the shaver is indeed not running as it should be running. If you'd like this you can reach out to us by phone. You can reach us at the following number:
1-888-744-5477
Hope this helps. Regards,
1-888-744-5477
Hope this helps. Regards,
Written by a customer while visiting philips.com
Customer Rating
3
Works adequately, but seems underpowered.
on November 22, 2021
Posted by: Xxxix
Gender:Male
[This review was collected as part of a promotion.] The razor works adequately, but seems somewhat underpowered.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, November 25, 2021
Hi there, thank you for leaving us this review. We appreciate it that you took the time to share it with us. We'll make sure to pass on your feedback to our shaving department. Regards,
Written by a customer while visiting philips.com
Customer Rating
4
Very happy with the product
on November 25, 2021
Posted by: Windex
Gender:Male
[This review was collected as part of a promotion.] I like the way the shaver feels and how good it cuts
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Takes a long time to charge
on November 27, 2021
Posted by: Puerto
Gender:Male
[This review was collected as part of a promotion.] It is a good shaver.Takes a long time to charge should have seen that when I bought it .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
"GREAT SHAVER"
on November 27, 2021
Posted by: 1990 Mustang
Gender:Male
[This review was collected as part of a promotion.] The corded shave option is huge, could have a little better blades, and a little stronger motor, also not 100% water proof, a water proof shell would be nice for using shaving cream, and longer cordless life with a quicker charge, would be perfect, other than that it's a good shaver!!!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mixte
Verified Purchase:Yes
I was disappointed in how difficult it was to have a close shave.
The razor requires frequent recharging........after three or four shaves
The razor requires frequent recharging........after three or four shaves
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hi there,
thank you for leaving this review. We're sorry to hear that you're experiencing these issues with your Series 1000 shaver. Regarding the charging issue, we recommend trying the troubleshoots on this FAQ page: (https://philips.to/3dzeQtn). We hope they are helpful! We also would like to briefly share some tips with regard to getting a closer shave. First, we recommend thoroughly cleaning the device if you haven't already and checking that the device is assembled correctly, by following the detailed instructions in the user manual. We also suggest pre-trimming facial hair that is longer, and moving the shaver in slow circular motions while shaving (while applying gentle pressure).
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for leaving this review. We're sorry to hear that you're experiencing these issues with your Series 1000 shaver. Regarding the charging issue, we recommend trying the troubleshoots on this FAQ page: (https://philips.to/3dzeQtn). We hope they are helpful! We also would like to briefly share some tips with regard to getting a closer shave. First, we recommend thoroughly cleaning the device if you haven't already and checking that the device is assembled correctly, by following the detailed instructions in the user manual. We also suggest pre-trimming facial hair that is longer, and moving the shaver in slow circular motions while shaving (while applying gentle pressure).
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Ok shave… Short battery life…
on November 27, 2021
Posted by: Da 765
Gender:Male
[This review was collected as part of a promotion.] Shave ok…. But battery life is about 40-45 minutes followed by HOURS of recharge time….
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hello,
Thank you for leaving this review. We're sorry to hear that the battery life of your shaver is not what you expected. This device indeed gives 40 minutes of cordless shaving per 8 hour charge time. If this is too inconvenient for you, we recommend using the device corded as well.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We're sorry to hear that the battery life of your shaver is not what you expected. This device indeed gives 40 minutes of cordless shaving per 8 hour charge time. If this is too inconvenient for you, we recommend using the device corded as well.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com