[This review was collected as part of a promotion.] Cord keep popping out and there is no trimmer. Would not recommend
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 8, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Produit à la hauteur de mes attentes. Même avec des coûts additionnels, un chargeur comme fourniture incluse aurait été un plus. Ça aurait été bien apprécié.
[This review was collected as part of a promotion.] My husband has always been a regular razor person. He is older now. He wasn’t has good getting all his face clean of hair so I bought this wonder shaver. It is easy to use & easy to clean out. Charging is easy too. Also no hair in the sink!
[This review was collected as part of a promotion.] Nice. Very easy to use and clean. Only issue is that its easy to trip the sideburn trimmer while shaving. So far so good.
[This review was collected as part of a promotion.] Great razor. Cuts great. Good speed. Easy to clean. Unfortunately, past cords do not fit this item; so no backup cord. That’s very disappointing. It does what it’s supposed to do.
I find it doesn't shave close enough and hard on the neck
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 4, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Shaver 3000X Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.