Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,001 Reviews)
Rating breakdown 1,001 reviews
5 Stars
467
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Not as good as my old unit
on September 12, 2021
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] I have a older norelco, comparable to this new unit, that has a much longer battery life, and seems to deliver a closer shave.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, September 13, 2021
Hi there,
We're sorry to hear that the shaver doesn't meet your expectations. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that the shaver doesn't meet your expectations. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great shaver for the Price!
on September 12, 2021
Posted by: Danno612
Gender:Male
[This review was collected as part of a promotion.] This shaver leaves behind no hairs. It's smooth, slick, and efficient. I would buy it again in a heartbeat.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great shave at a great price!
on September 14, 2021
Posted by: AtlantaAl
Gender:Male
[This review was collected as part of a promotion.] Have had electric razors off and on over the years, bur always preferred a razor. Went on blood thinners a few years ago, and got tired of getting nicks and bleeding all over! Decided to try this shaver and was very pleasantly surprised! Shaves as close as a razor, and no nicks! Also like the trimmer feature. And the price is great! A definite keeper!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
The shaver has a quiet motor and shaves smoothly.
on September 16, 2021
Posted by: Rocky Cliff
Gender:Male
[This review was collected as part of a promotion.] I like the fact it can be used with or without being plugged into a electric outlet. one charge usually allows 3 shaves . I also like its easy to clean just run it under the faucet. Also light weight .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Quality Decline
on September 17, 2021
Posted by: Buckster
Gender:Male
[This review was collected as part of a promotion.] Compared to the previous Norelco I replaced, this does not match up. The battery life is very short. The quality and closeness of the shave is poor compared to my last Norelco. The feel of the razor, overall, is very cheap. The mustache/sideburn trimmer is lackluster. Overall, not impressed. Next time I need to purchase a razor, I will definitely look for a different brand.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer care, September 20, 2021
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
My razor runs out of battery life in two days.
on September 19, 2021
Posted by: Hobie
Gender:Male
[This review was collected as part of a promotion.] My old razor kept its charge for over four days. I do not have a beard or mustache.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good improvements over my last Philips model
on September 20, 2021
Posted by: Heyou1
Gender:Male
[This review was collected as part of a promotion.] 1. The head a number of times disassembled on me which was annoying. Now it stays reliably together under all conditions.
2. Also the grip has been improved. The old model was arranged so that you could actually inadvertently shut off while shaving. The spacing has been improved such that this never happens.
2. Also the grip has been improved. The old model was arranged so that you could actually inadvertently shut off while shaving. The spacing has been improved such that this never happens.
Well done!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Very light in weight. Like the faucet cleaning.
on September 20, 2021
Posted by: X-ray Bravo
[This review was collected as part of a promotion.] Charge only lasts for two uses. Not a very close shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , September 21, 2021
Hi there,
Thank you for sharing your feedback with us. We regret reading that your shaver is not holding its charge. When you charge your Philips Shaver for the first time (or after a very long time) the battery starts charging very slowly to prevent damage to the device. As for the shave results, we're sorry for that: we recommend you to have a look at these tips and tricks: https://philips.to/3Cy46pS .
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your feedback with us. We regret reading that your shaver is not holding its charge. When you charge your Philips Shaver for the first time (or after a very long time) the battery starts charging very slowly to prevent damage to the device. As for the shave results, we're sorry for that: we recommend you to have a look at these tips and tricks: https://philips.to/3Cy46pS .
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com