Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
I'm a repeat customer, trying to replace an older.
on September 6, 2021
Posted by: Geezer plus
Gender:Male
[This review was collected as part of a promotion.] The battery life is inadequate, and charging time is incredibly slow. My old comparable model still has better battery life and recharge's very fast. At this time I feel my old unit gives me a faster and closer shave, I hope as the new unit will improve with usage.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 7, 2021
Hi,
Thank you for taking the time to write a review. Depending on the modes available, as well as usage, battery life can vary amongst models. If you believe that there is something further potentially wrong, please feel free to reach out, as we are always happy to help and look into it for you.
You can reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a review. Depending on the modes available, as well as usage, battery life can vary amongst models. If you believe that there is something further potentially wrong, please feel free to reach out, as we are always happy to help and look into it for you.
You can reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Shaver works great.
on September 6, 2021
Posted by: Magic Man
Gender:Male
[This review was collected as part of a promotion.] Have used Norelco Shavers for years. Love the trimmer on the back for my mustache.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I have always used Norelco shavers.
on September 6, 2021
Posted by: Strick48
Gender:Male
[This review was collected as part of a promotion.] I have always used Norelco shavers. This was my third. This one was equal in quality to the others.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible experience
on September 8, 2021
Posted by: Alzar
Gender:Male
[This review was collected as part of a promotion.] Poor performance, no power. Just two words to describe it: “THE WORST”. I had to return it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 9, 2021
Hi Alzar,
Thank you for writing us a feedback about your Norelco Shaver. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing us a feedback about your Norelco Shaver. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
So far so good
on September 10, 2021
Posted by: Nickname?
Gender:Male
[This review was collected as part of a promotion.] Cuts close. This is probably the most important thing. The cover for the heads fits odd, so it triggers the clipper when you take it off. Also, the razor comes without a case and cleaning brush. Again though, it does give you a close shave for an electric
Written by a customer while visiting philips.com
Customer Rating
1
Cheaply Made
on September 12, 2021
Posted by: do not have one
Gender:Male
[This review was collected as part of a promotion.] I took the razor back after one week, I do not have a heavy growth and this could not cut it at all. The top kept on flipping open when I held it. I ended up buying another model with the three floating heads. No I do not recommend this item
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , September 14, 2021
Hello there, sorry to hear this. If you feel like discussing this further please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Not as good as my old unit
on September 12, 2021
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] I have a older norelco, comparable to this new unit, that has a much longer battery life, and seems to deliver a closer shave.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, September 13, 2021
Hi there,
We're sorry to hear that the shaver doesn't meet your expectations. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that the shaver doesn't meet your expectations. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly.
To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great shaver for the Price!
on September 12, 2021
Posted by: Danno612
Gender:Male
[This review was collected as part of a promotion.] This shaver leaves behind no hairs. It's smooth, slick, and efficient. I would buy it again in a heartbeat.
I would recommend this to a friend!
Written by a customer while visiting philips.com