Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Product does a good job at a reasonable price.
on August 23, 2021
Posted by: Romeo-n-Juliet
The ergonomic design is an improvement over previous Norelco shavers I have purchased. The body is longer and the on/off switch is lower and not in a place that accidently gets activated while shaving.
The battery life is much shorter than I have been used to. I can just make 1 week before it needs to be recharged.
The hinge that attaches the shave head to the shaver body is not secure enough. When pushing the button to flip open the head for cleaning, the head flies into the sink.
The interior workings are sealed which makes it easy to clean the shaver and head under a faucet. Just be careful that water does not drain into the charging port when charging the razor.
The battery life is much shorter than I have been used to. I can just make 1 week before it needs to be recharged.
The hinge that attaches the shave head to the shaver body is not secure enough. When pushing the button to flip open the head for cleaning, the head flies into the sink.
The interior workings are sealed which makes it easy to clean the shaver and head under a faucet. Just be careful that water does not drain into the charging port when charging the razor.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , August 25, 2021
Hi there,
Thanks for sharing your review here - the feedback is duly noted!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for sharing your review here - the feedback is duly noted!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
The product is not shave close enough
on August 23, 2021
Posted by: Keoni
Gender:Male
I chose this rating because the electric shaver does not shave close enough. I’ve had other Phillips shavers that you are far better job
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 24, 2021
Hi Keoni,
Thank you for taking the time to write this review. We're sorry to hear that our shaver did not meet your expectations.This is certainly not what we want for our consumers.
If you still would like to be assisted by our product specialists, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Department: Philips Consumer Care
Thank you for taking the time to write this review. We're sorry to hear that our shaver did not meet your expectations.This is certainly not what we want for our consumers.
If you still would like to be assisted by our product specialists, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Department: Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use and re-charge
on August 27, 2021
Posted by: up-hills
Gender:Male
Like the product and would recommend to my friends
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use
on August 27, 2021
Posted by: Train51
Gender:Male
It is so nice to have it handy. I can shave quickly and it leaves such a nice smooth face
It fits my hand in such a way that I don’t have to worry about it being too small or large to handle. It is quiet so much so I can use it and my wife isn’t aware of it.
It fits my hand in such a way that I don’t have to worry about it being too small or large to handle. It is quiet so much so I can use it and my wife isn’t aware of it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Like it’s features
on August 28, 2021
Posted by: Shaver one
Gender:Male
I like Philips products but this one doesn’t seem to cut as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This is my 4th one! I got a lemon, 5 shaves/charge
on August 29, 2021
Posted by: Packer fan
Gender:Male
Because there was no zero! This is my 4th one and it is terrible! Maybe a bad battery, not sure but it really sucks!!!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Scalp shave
on August 30, 2021
Posted by: Bald
Gender:Male
[This review was collected as part of a promotion.] It can shave my face but my bald head too. It is a bit noisy with the hairs I have to shave off.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Worst shaver I have ever owned
on August 30, 2021
Posted by: Rickel
Gender:Male
[This review was collected as part of a promotion.] Has absolutely no power. Runs like it needs to be charged even with the cord plugged in.
Very disappointed in this product.
Very disappointed in this product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 1, 2021
Hi there Rickel,
We are very sorry to hear you are experiencing issues with your shavers battery life. We value your feedback and would like to help you further. Please make sure that you are using the correct charger that was provided with your product. It could also help if you tried using a different power outlet to charge your device.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We are very sorry to hear you are experiencing issues with your shavers battery life. We value your feedback and would like to help you further. Please make sure that you are using the correct charger that was provided with your product. It could also help if you tried using a different power outlet to charge your device.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com