[This review was collected as part of a promotion.] Was not satisfied with it. It pulled my whiskers and it took too many passes to get an area shaved. Returned it
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 27, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Didn’t come with a Charger. Can I get 1 Please. How do I get 1?
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello,
Thank you for your review and for purchasing our product. We’re sorry to hear that the charger wasn't included with your purchase and we're here to help you obtain one.
To assist you with getting a charger, you can reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, we’re available through our contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team will be happy to guide you on how to get one for your device.
Thank you for being a valued customer, and we look forward to assisting you!
[This review was collected as part of a promotion.] My old worn out razor, with dull blades shaves closer than this razor. Very poor quality on the blades. If I use this razor I shave twice a day.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 21, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] i brought this new and i only gotten 4 shaves from it then i had to order new cutting blades didn't last a year like it says
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there.
Thank you for sharing your experience, and we’re sorry to hear that your razor didn't meet your expectations. It's concerning to hear that you had to replace the cutting blades after only a few shaves, especially as we strive for durability and performance in our products.
We'd like to assist you in resolving this issue. Please reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Our team is ready to help and provide solutions to ensure you're satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate you being a valued customer.