Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,001 Reviews)
Rating breakdown 1,001 reviews
5 Stars
467
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
easy to use!!
on July 31, 2021
Posted by: j man
Gender:Male
I've tried many shavers, but I found that this one is the best, as it doesn't pull my whiskers out by the root like other shavers do. best shave ever!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love the product
on August 2, 2021
Posted by: Hen48
Gender:Male
This shaver is easy to use and just great
Also easy to clean
Been shaving much more
Thanks,
Also easy to clean
Been shaving much more
Thanks,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poor performance
on August 2, 2021
Posted by: Alzar
Gender:Male
It was not what I expected. Very poor performance. I returned it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, August 4, 2021
Hi there Alzar,
We're sorry to hear that you didn't have a pleasant experience with your Philips Shaver. In your case we'd recommend checking out this page: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. As these tips could perhaps help you achieve better results with your shaver.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that you didn't have a pleasant experience with your Philips Shaver. In your case we'd recommend checking out this page: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. As these tips could perhaps help you achieve better results with your shaver.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
So far so good
on August 2, 2021
Posted by: Zammo
Gender:Male
I wanted to try it out. I have to go through multiple passes, as opposed to blade shaving, to shave the beard. I suggest you add a small brush.
I would recommend this to a friend!
Response from philips.comBy Philips Care, August 4, 2021
Hi Zammo,
Thank you for sharing your experience with your Norelco shaver here. We've looked into it and perhaps it could be that your blades haven't been oiled. We recommend oiling your blades regularly. A drop of oil on the teeth of the cutting blade of your shaver is sufficient. You can use the oil provided in the packaging or any other sewing machine oil. Other than than we also recommend cleaning both the device and the blades from any residual hairs regularly.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with your Norelco shaver here. We've looked into it and perhaps it could be that your blades haven't been oiled. We recommend oiling your blades regularly. A drop of oil on the teeth of the cutting blade of your shaver is sufficient. You can use the oil provided in the packaging or any other sewing machine oil. Other than than we also recommend cleaning both the device and the blades from any residual hairs regularly.
Let us know if this answers your question and if not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Morelco is unmatched!
on August 4, 2021
Posted by: Adventurous Filmmaker
Gender:Male
Philip Norelco has been my brand for decades. They have really mastered the electric shaver. They are superbly designed and well build.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Customer sevice
on August 5, 2021
Posted by: Zeke3
Gender:Male
This product gives a nice shave. The first one I could not keep the charging cord plugged in, however, Philips quickly sent me a new one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Shaving head pops open
on August 5, 2021
Posted by: Gunman
Gender:Male
Get a good shave from this razor. While turning the corners of my bottom jaw line, the shaving head often pops open. The shaving head must be removed while cleaning, otherwise it will fall off the razor body.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The motor mechanism sounds like it is in slow moti
on August 6, 2021
Posted by: Happy with the old one
Gender:Male
It doesn’t seem to shave as well as my 15+ year old shaver. I’ve used it for over a month. I think it should be past its break in time.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 10, 2021
Hi. Thanks for sharing your experience with the shaver here with us. We regret to hear that you are not satisfied with the results that you are currently getting from your new shaver. We would like to share some tips with you that could improve your shaving experience.
While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Gentle pressure also reduces friction between the shaver and your skin, resulting in a more comfortable experience.
When using your Philips Shaver with a foam or shaving gel, take care of the following tips:
• Always wash your face with water and soap before you start shaving.
• Apply your favorite shaving gel or foam to your skin.
• Start shaving by moving your shaver in circular movements over your skin. This ensures that all hair growing in different directions are removed from your skin.
If you are shaving without water, please take care of the following things:
• Firstly, always wash your face with some water and soap and then dry it properly.
• Allow at least 15 minutes for your skin to dry completely before you start shaving.
• Move the shaver on your skin in circular movements to cut all hair growing in different directions.
We do hope this helps. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their
best to help you further.
Kind regards,
Philips Consumer Care
While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Gentle pressure also reduces friction between the shaver and your skin, resulting in a more comfortable experience.
When using your Philips Shaver with a foam or shaving gel, take care of the following tips:
• Always wash your face with water and soap before you start shaving.
• Apply your favorite shaving gel or foam to your skin.
• Start shaving by moving your shaver in circular movements over your skin. This ensures that all hair growing in different directions are removed from your skin.
If you are shaving without water, please take care of the following things:
• Firstly, always wash your face with some water and soap and then dry it properly.
• Allow at least 15 minutes for your skin to dry completely before you start shaving.
• Move the shaver on your skin in circular movements to cut all hair growing in different directions.
We do hope this helps. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their
best to help you further.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com