Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
It does the job
on July 18, 2021
Posted by: Eterico
Gender:Male
I don’t give five stars because: I use it for my head, it trims tight enough for the type of machine but first of all I couldn’t plug the cable to the machine properly, it didn’t fit, but it charges and I’m not going back for that matter. Second it feels easy to break, and the trimmer area is light duty, it barely trimmed my mustache. But the main work is nicely done, just don’t over press it.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 20, 2021
Hi there, thank you for your feedback. If there is anything you require assistance with in the future, please feel free to let us know. You can contact us via Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
Easy to handle
on July 18, 2021
Posted by: Shave 71
Gender:Male
Not totally satisfied, holds a good charge, does not give a close shave
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 20, 2021
Hi there, thank you for taking the time to share your experience with us. If you require any assistance, please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
1
Blades do not stay sharp, battery won't st charge
on July 19, 2021
Posted by: Sorry razor
Gender:Female
I do not recommend this product. I wish I could get my money back.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 20, 2021
Hi there, thank you for your feedback. We appreciate you taking the time to share your experience with us. Sorry to hear that you are not satisfied with the performance of this shaver. We would like to take a closer look and see if there is anything we can do for you. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
very convenient
on July 21, 2021
Posted by: Mike3
Gender:Male
Shaver itself is very well built and does last a very long time. The problem is the heads. Some reviews say to change to new heads at least yearly. The box for the heads say the same thing. They must judge based on the facial hair being soft. I have it difficult to make the heads last any more than two weeks. I must being buying the heads from the wrong source. I am on my third shaver after wearing out the first two over the years.
Response from philips.comBy Philips Consumer Care, July 22, 2021
Hi there, and thanks for your feedback. Glad to hear that you like our shaver and its quality. Sadly, there seems to be something wrong with the heads you're buying. Two weeks is very short for a shaving head! We really would like to have a chat with you, to help you out. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
This product in particular has no power!!!!
on July 21, 2021
Posted by: whitefury27
Gender:Male
I bought this thinking it would be more powerful than my old model, but not so fast! It is worse and doesn't run fast at all or shave as close as my older model did. Now I am stuck with it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 22, 2021
Hi there, and thanks for taking your time to leave your feedback. Sorry to hear that our shaver did not meet your expectations. Your satisfaction is important to us, and we'd like to know more about this issue to resolve it. Perhaps we can look into other options. At your earliest convenience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
The product works well.
on July 21, 2021
Posted by: Yogioneknobe
Gender:Male
Product works well. Easy to use and performs basic functions.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It’s already broken. Head falls off
on July 22, 2021
Posted by: Rong razor
Gender:Female
Item is poorly made head did not sit stable Only used once with poor shave
Written by a customer while visiting philips.com
Customer Rating
4
holds a charge a long time easy to use
on July 22, 2021
Posted by: BobSh
Gender:Male
good razor but not a close shave, but easy to use much better than other shavers
I would recommend this to a friend!
Written by a customer while visiting philips.com