Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
578
4 Stars
286
3 Stars
158
2 Stars
84
1 Star
99
73%of customers recommend this product.
(
591 out of
805)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
will not hold a charge
on May 23, 2021
Posted by: oldbill75
Gender:Male
This is a replacment shaver for the first one and does not hold a charge only got 4 days on first charge and 2 days on the next one. I have always used Norelco shavers for 30+ years. this will be the last.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , May 25, 2021
Hi there,
Thank you for leaving this review. We greatly appreciate your feedback and we're sorry to hear that you've been experiencing charging issues with your Shaver. There are a few reasons why this may occur, so we would like to briefly go over these with you. First, if you haven't done so already, please make sure that it is not an issue with the power outlet itself. You can do so by trying to charge the device in another socket or charging another device in the same socket. Next, when your Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the Shaver is fully charged. To check if the device's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again, and you can be sure that the Shaver is charging.
If the issue persists after trying these troubleshoots, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We greatly appreciate your feedback and we're sorry to hear that you've been experiencing charging issues with your Shaver. There are a few reasons why this may occur, so we would like to briefly go over these with you. First, if you haven't done so already, please make sure that it is not an issue with the power outlet itself. You can do so by trying to charge the device in another socket or charging another device in the same socket. Next, when your Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the Shaver is fully charged. To check if the device's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again, and you can be sure that the Shaver is charging.
If the issue persists after trying these troubleshoots, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
The blades are dull after 5 uses
on May 25, 2021
Posted by: lammy dull blades
Gender:Male
I bought this razor to help improve my life making it easier to shave after I have used it 5 times blades are dull
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 26, 2021
Hi there,
Thank you for taking the time to write a review. It is unfortunate to hear that your shaver's blades seem to have become dull in such a short timeframe. Normally, we recommend replacing blades after 1 year, depending on the frequency of use. Thus, perhaps the issue lies elsewhere. To start with, is important to note that you may not get as close a shave as you expect during the first weeks, which is a normal occurrence during the adjustment period. We recommend sticking with it for bit more time to see if results improve. Also, we highly suggest rinsing the blades with lukewarm water after each use, as regular cleaning guarantees better shaving results.
If these tips don't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write a review. It is unfortunate to hear that your shaver's blades seem to have become dull in such a short timeframe. Normally, we recommend replacing blades after 1 year, depending on the frequency of use. Thus, perhaps the issue lies elsewhere. To start with, is important to note that you may not get as close a shave as you expect during the first weeks, which is a normal occurrence during the adjustment period. We recommend sticking with it for bit more time to see if results improve. Also, we highly suggest rinsing the blades with lukewarm water after each use, as regular cleaning guarantees better shaving results.
If these tips don't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
GOOD SHAVER
on May 30, 2021
Posted by: FLYING HORNET
Gender:Male
THIS IS MY 2ND SHAVER & SURE WHAT HAPPENED WITH THE 1ST ONE!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Okay product
on May 30, 2021
Posted by: Peter
Gender:Male
The electric shaver does the job. The motor is not that strong. If you have thick mustache or beard, it may not shave that well. You may need to run over it several times. Don't let you hair grow too long or thick. If you shave every day, the shaver should work ok.
I would recommend this to a friend!
Response from philips.comBy Consumer care, May 31, 2021
Hi there,
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Tried after a lifetime of blades
on May 31, 2021
Posted by: None applicable
Gender:Male
Was smooth to use but irritated my face. Guess I will remain a blade user
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Low end version
on June 1, 2021
Posted by: Dadyoo805
Gender:Male
I’ve always liked Phillips in the Rocco savers they were the only ones actually work but this one unfortunately works at first but then got dull . even a full charge It wouldn’t she was close as the first few times so if you’re gonna spend this much money on the shaver you might as well get a better version
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there,
Thank you for taking the time to leave a comment. It is unfortunate to hear that your Norelco shaver has not met your expectations so far. At first you may not get as close a shave as you expect, or your face may even become slightly irritated. We highly suggest to stick to the 21-day adaptation process. It could be that you are not seeing the optimal results at first, but this is normal since your beard and skin will need time to adjust. If after this period of time you are still unsatisfied, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a comment. It is unfortunate to hear that your Norelco shaver has not met your expectations so far. At first you may not get as close a shave as you expect, or your face may even become slightly irritated. We highly suggest to stick to the 21-day adaptation process. It could be that you are not seeing the optimal results at first, but this is normal since your beard and skin will need time to adjust. If after this period of time you are still unsatisfied, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
I Will only buy Norelco
on June 2, 2021
Posted by: revsix6
Gender:Male
I have had other shavers but I will only buy Norelco because they beat the completion hands down.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Easy to use and safe
on June 2, 2021
Posted by: Eater90
Gender:Male
It is very easy to use and safe - I never get knicks or cuts. The battery charge lasts a long time - more than a week between charges. But, the shave is not nearly as close as I was used to using a cheap manual razor, and it does not reach some spots on my face effectively.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there, thank you for sharing your experience with the Norelco Shaver 2300. We appreciate your feedback. It's good to hear that you find the shaver easy to use and that you're keen on the battery life, but it's a pity that the device doesn't shave as close as you had expected. On the following page you can find tips that will help you to get the most out of the shaver: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. If you have any questions, now or in the future, then don't hesitate to contact us via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website.
Kind regards,
Philips Consumer Care
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com