Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,001 Reviews)
Rating breakdown 1,001 reviews
5 Stars
467
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Pros & Cons
on July 1, 2021
Posted by: DonLeeown
Gender:Male
Pros: good value, nice weight, excellent charging system.
Cons: the shave is not as close as my older Norelco models
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi DonLeeown,
Thank you so much for leaving a review for us on here. We are glad to hear that you are overall liking the shaver! Furthermore, if your Philips Shaver is not giving the desired results that you expected, read the possible causes below and our advice on how to resolve them.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video via the link below.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video via the link below.
Moreover, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control.
Please find further troubleshoots and the videos here: https://www.usa.philips.com/c-p/S1211_81/norelco-shaver-2300-dry-electric-shaver-series-2000/support#XC000020052.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you so much for leaving a review for us on here. We are glad to hear that you are overall liking the shaver! Furthermore, if your Philips Shaver is not giving the desired results that you expected, read the possible causes below and our advice on how to resolve them.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video via the link below.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video via the link below.
Moreover, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control.
Please find further troubleshoots and the videos here: https://www.usa.philips.com/c-p/S1211_81/norelco-shaver-2300-dry-electric-shaver-series-2000/support#XC000020052.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good but my older one feels better
on July 5, 2021
Posted by: Vinny12
Gender:Male
The razor works fine but it doesn’t have the same solid and powerful feel of my nearly 10 year old Philips electric razor. I still use the older one when traveling
Response from philips.comBy Philips Consumer Care, July 21, 2021
Hi Joseph,
We are sorry to read that you find our Norelco 2300 Shaver less powerful than your previous one. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
We are sorry to read that you find our Norelco 2300 Shaver less powerful than your previous one. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
2
Does not shave clean.
on July 7, 2021
Posted by: dlf1942
Gender:Male
I must go over my face numerous times to get a decent shave. Still waiting for my face to adjust to an electric shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your experience with us here. In order to get the best results from your shaver, we recommend applying light pressure and shaving in circular motions. There might also indeed be an adjustment period of a few days.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with us here. In order to get the best results from your shaver, we recommend applying light pressure and shaving in circular motions. There might also indeed be an adjustment period of a few days.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Battery charge
on July 9, 2021
Posted by: Tator
Gender:Male
The battery does not stay charged very well. I constantly have to charge and it takes a long time to charge
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your experience here. This shaver runs for around 40 minutes on full charge - should this not be the case with your device, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience here. This shaver runs for around 40 minutes on full charge - should this not be the case with your device, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good but not great
on July 12, 2021
Posted by: Hudlin
Gender:Male
Its a good shaver but doesn't get as close of shave as my Remington or Panasonic. I like it for trimming around ears and eye brows but falls short on regular shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 22, 2021
Hi there, and thanks for your feedback. We regret to hear that you feel like our shaver fell short. We do have more shavers, and perhaps one more suitable for your needs? We would love to have a chat with you. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
It does a good job of shaving my face
on July 12, 2021
Posted by: Lothert
Gender:Male
That is it water proof & gets really close to my face
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Blades wear down with in a month.
on July 14, 2021
Posted by: Airplane
Gender:Male
The razor blades do not last long enough. You have to replace every month or sooner.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 22, 2021
Hi there, and thanks for your feedback. Sorry to hear about your experiences with our blades. We suspect that you mean the OneBlade. The blades can last up to 3 months (depending on the hair type, thickness and volume). We would like to speak to you regarding this, and perhaps we can look for more options. Feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Pretty good cord/cordless shaver
on July 16, 2021
Posted by: scedasticityLevel3
Gender:Male
This shaver works both plugged in and unplugged. This is the second one -- I had to return the first one. I think that the battery doesn't hold the charge that well. I like that it's not "Lift and Cut" as there are some people that have a condition where "Lift and Cut" causes problems. It is easy to clean. As of now, I would recommend it, especially for the price. I'll wait and see how the battery lasts.
Written by a customer while visiting philips.com