Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
2
The blades are dull after 5 uses
on May 25, 2021
Posted by: lammy dull blades
Gender:Male
I bought this razor to help improve my life making it easier to shave after I have used it 5 times blades are dull
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 26, 2021
Hi there,
Thank you for taking the time to write a review. It is unfortunate to hear that your shaver's blades seem to have become dull in such a short timeframe. Normally, we recommend replacing blades after 1 year, depending on the frequency of use. Thus, perhaps the issue lies elsewhere. To start with, is important to note that you may not get as close a shave as you expect during the first weeks, which is a normal occurrence during the adjustment period. We recommend sticking with it for bit more time to see if results improve. Also, we highly suggest rinsing the blades with lukewarm water after each use, as regular cleaning guarantees better shaving results.
If these tips don't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write a review. It is unfortunate to hear that your shaver's blades seem to have become dull in such a short timeframe. Normally, we recommend replacing blades after 1 year, depending on the frequency of use. Thus, perhaps the issue lies elsewhere. To start with, is important to note that you may not get as close a shave as you expect during the first weeks, which is a normal occurrence during the adjustment period. We recommend sticking with it for bit more time to see if results improve. Also, we highly suggest rinsing the blades with lukewarm water after each use, as regular cleaning guarantees better shaving results.
If these tips don't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
GOOD SHAVER
on May 30, 2021
Posted by: FLYING HORNET
Gender:Male
THIS IS MY 2ND SHAVER & SURE WHAT HAPPENED WITH THE 1ST ONE!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Okay product
on May 30, 2021
Posted by: Peter
Gender:Male
The electric shaver does the job. The motor is not that strong. If you have thick mustache or beard, it may not shave that well. You may need to run over it several times. Don't let you hair grow too long or thick. If you shave every day, the shaver should work ok.
I would recommend this to a friend!
Response from philips.comBy Consumer care, May 31, 2021
Hi there,
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Tried after a lifetime of blades
on May 31, 2021
Posted by: None applicable
Gender:Male
Was smooth to use but irritated my face. Guess I will remain a blade user
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Low end version
on June 1, 2021
Posted by: Dadyoo805
Gender:Male
I’ve always liked Phillips in the Rocco savers they were the only ones actually work but this one unfortunately works at first but then got dull . even a full charge It wouldn’t she was close as the first few times so if you’re gonna spend this much money on the shaver you might as well get a better version
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there,
Thank you for taking the time to leave a comment. It is unfortunate to hear that your Norelco shaver has not met your expectations so far. At first you may not get as close a shave as you expect, or your face may even become slightly irritated. We highly suggest to stick to the 21-day adaptation process. It could be that you are not seeing the optimal results at first, but this is normal since your beard and skin will need time to adjust. If after this period of time you are still unsatisfied, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a comment. It is unfortunate to hear that your Norelco shaver has not met your expectations so far. At first you may not get as close a shave as you expect, or your face may even become slightly irritated. We highly suggest to stick to the 21-day adaptation process. It could be that you are not seeing the optimal results at first, but this is normal since your beard and skin will need time to adjust. If after this period of time you are still unsatisfied, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
I Will only buy Norelco
on June 2, 2021
Posted by: revsix6
Gender:Male
I have had other shavers but I will only buy Norelco because they beat the completion hands down.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Easy to use and safe
on June 2, 2021
Posted by: Eater90
Gender:Male
It is very easy to use and safe - I never get knicks or cuts. The battery charge lasts a long time - more than a week between charges. But, the shave is not nearly as close as I was used to using a cheap manual razor, and it does not reach some spots on my face effectively.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there, thank you for sharing your experience with the Norelco Shaver 2300. We appreciate your feedback. It's good to hear that you find the shaver easy to use and that you're keen on the battery life, but it's a pity that the device doesn't shave as close as you had expected. On the following page you can find tips that will help you to get the most out of the shaver: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. If you have any questions, now or in the future, then don't hesitate to contact us via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website.
Kind regards,
Philips Consumer Care
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Easy to use and clean.
on June 4, 2021
Posted by: Bruiser78
Gender:Male
This is my third Philips shaver and this one has less speed than the previous ones. Shaving takes longer and the shaver doesn't seem like it has enough power even if you just run it without trying to shave with it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 10, 2021
Hello there,
We're sorry to read that your new Norelco performance did not meet your expectations, especially after having set high standards with your previous Philips shavers.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to read that your new Norelco performance did not meet your expectations, especially after having set high standards with your previous Philips shavers.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com