Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
Cuts smooth without burning the skin.
on January 29, 2021
Posted by: Paint man
Gender:Male
Cuts clean, recharges easy & last good on each charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very Good Razor
on February 6, 2021
Posted by: Papa D
Gender:Male
I first shave with a disposable razor then go over with an electric razor due to a couple of moles and to clean up any missed spots. This razor does Great, Very smooth end product. Highly recommend especially for the price. The charging & warning lights are very useful
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Good shave, poor battery life
on March 16, 2021
Posted by: old enough to know
Gender:Male
I have had Norelco triple headed shavers for 40 years and they have been very durable and give a good shave. This shaver gives a good shave but the battery is only good for 3 to 4 shaves, about 16 minutes total run time. This is half of the amount of time advertised on the box and since this is brand new I am concerned it will quickly degrade from there. I figured I would use with the cord attached when the battery eventually wore down but the cord is small and stiff and I don't think it will last long using it that way.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 17, 2021
Thanks for your comment. We're sorry to hear about the experience that you've had with the battery of your Norelco, as we can imagine that this might be upsetting for you during the shave. We'd be happy to assist you on this issue. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to hear from you soon.
Hope to hear from you soon.
Written by a customer while visiting philips.com
Customer Rating
5
This is our second purchase. A great shave.
on April 1, 2021
Posted by: Old Fart
Gender:Female
Very happy with this razor. My husband has had one for years. Bought this for one of our sons. Will recommend to all our other sons and male friends.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good Shaver
on April 3, 2021
Posted by: Booze
Gender:Male
IN the past I was not a big fan of electric shavers. I mostly used foil type shavers. I don't know why I decided to try this one but IM glad I did. Gives you a good shave and cleans easily ( run under running water)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
not impressed with quality
on April 29, 2021
Posted by: Bob 62
Gender:Male
Not a comfortable shave, charger cord is a tangled mess and the protective cap does not stay on unit.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 7, 2021
Hi Bob, we are sorry to read that you didn't had a pleasant experience with our shaver. If you are a new user of the Philips shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver. Moreover, the Norelco Shaver 2300 can be use cordlessly and only plug it to charge when the battery is empty, to avoid having to deal with the charger cord while shaving. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to hear from you soon!
Written by a customer while visiting philips.com
Customer Rating
4
easy to use
on May 1, 2021
Posted by: gardner
Gender:Male
repaced last norelco saver the last one only last 2years not too happy with last one it only lasted 2 years i will try this one again close shave
Written by a customer while visiting philips.com
Customer Rating
1
will not hold a charge
on May 23, 2021
Posted by: oldbill75
Gender:Male
This is a replacment shaver for the first one and does not hold a charge only got 4 days on first charge and 2 days on the next one. I have always used Norelco shavers for 30+ years. this will be the last.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , May 25, 2021
Hi there,
Thank you for leaving this review. We greatly appreciate your feedback and we're sorry to hear that you've been experiencing charging issues with your Shaver. There are a few reasons why this may occur, so we would like to briefly go over these with you. First, if you haven't done so already, please make sure that it is not an issue with the power outlet itself. You can do so by trying to charge the device in another socket or charging another device in the same socket. Next, when your Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the Shaver is fully charged. To check if the device's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again, and you can be sure that the Shaver is charging.
If the issue persists after trying these troubleshoots, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We greatly appreciate your feedback and we're sorry to hear that you've been experiencing charging issues with your Shaver. There are a few reasons why this may occur, so we would like to briefly go over these with you. First, if you haven't done so already, please make sure that it is not an issue with the power outlet itself. You can do so by trying to charge the device in another socket or charging another device in the same socket. Next, when your Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the Shaver is fully charged. To check if the device's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again, and you can be sure that the Shaver is charging.
If the issue persists after trying these troubleshoots, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com