Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: Britim
Gender:Male
Verified Purchase:Yes
Razor stays sharp, nice smooth shave. Good battery life, at least 2-3 weeks before needing recharge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Catface
Verified Purchase:Yes
Pleased! Works as it should, and better than my last one. Charges easily and efficiently.
Written by a customer while visiting philips.com
Customer Rating
1
Disappointed with Shaving PerformancePhilips X3002
on August 1, 2026
Posted by: Eb876
Gender:Male
Verified Purchase:Yes
I purchased the Philips Shaver Series X3002 expecting a comfortable and efficient shave based on Philips’ reputation. Unfortunately, I have been disappointed with its performance.
Compared with other electric shavers I have owned, especially foil shavers, the X3002 is much slower and requires many more passes over the same area to remove facial hair. Even after spending more time shaving, it still leaves noticeable stubble, and I often have to finish the job with a manual razor.
I have sensitive skin, so repeatedly going over the same areas causes unnecessary irritation. I expected a closer and more efficient shave from this product.
The build quality seems good, but the shaving performance does not meet my expectations. Based on my experience, I would not recommend this model to users who shave every day and expect a close, fast shave.
I hope Philips will improve the cutting performance of future models while maintaining the comfort for sensitive skin.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 4, 2026
Hello!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
We hope to speak to you soon!
Best regards,
Philips Consumer Care
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
We hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: J-P.
Gender:Male
Verified Purchase:Yes
La première fois à couper très bien… mais la deuxième et troisième fois ça rase pas bien avec une barbe deuxième 7 jours, pour le prix je ne suis pas satisfait.Ça t’offre pas bien longtemps.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Samp19
Verified Purchase:Yes
I can finish shaving in few minutes, it does perform better than 6000 series ,however Phillips best made shaver are those use HQ9 head.
Written by a customer while visiting philips.com
Posted by: Shark$
Verified Purchase:Yes
Having used many Philips products before I was a little disappointed with the overall result. I found I needed to go over some areas many times to try and get a clean shave. I usually provide recommendations to many friends and family members when asked but find myself already looking for a replacement due to the end result
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
This is my second Phillips razor. My first one was 15 years old and I lovedit. I inadvertently left my toiletry bag on the roof of my car and it was run over by the vehicle behind me. The razor was crushed to pieces so I had to replace it. I couldn't imagine trying any other brand.
Written by a customer while visiting philips.com
Posted by: Chuck333
Verified Purchase:Yes
The wet\dry feature is nice.
The price is good.
The battery life between charges is not great.
Shaving comfort is about C+
The price is good.
The battery life between charges is not great.
Shaving comfort is about C+
Written by a customer while visiting philips.com