Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,000 Reviews)
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
battery will not charge
on January 23, 2021
Posted by: just forget it
Gender:Male
I have been using Phillips Face shavers for 65 years. This one is the only one that I have that will not accept a charge. I have to shave with it corded. This is the best feature you can use it while plugged in.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 25, 2021
Hello there, we really value you taking the time to share your feedback with us. How wonderful that you have been a Norelco user for 65 years! That is quite impressive. We regret to hear, however, that this new shaver have not lived up to the standard. We would be happy to see how we can help. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
1
Garbage had to buty a new one.
on January 26, 2021
Posted by: legaliis
Gender:Male
Shaver was basically weak in performance. Charged low. Overall dissatisfied. Have used many Norelco shavers over my lifetime and, thank God, this was the first I disliked.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 27, 2021
Thank you for sharing your honest review about our shaver. We're very sorry to hear your Norelco is acting up, and can imagine this is quite inconvenient for you. Allow us to suggest some potential solutions. First, please make sure the appliance is fully charged with the original charger that came with your purchase and use other power outlets. Also, please make sure the shaver is properly cleaned and there are no hair or debris inside the unit, as it can affect the shaver's performance. It might also be the case that the energy mode is on. To solve this, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again. You can now be assured that your shaver is charging. Should you have any questions or need assistance, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare). We're happy to help!
Written by a customer while visiting philips.com
Customer Rating
5
Cuts smooth without burning the skin.
on January 29, 2021
Posted by: Paint man
Gender:Male
Cuts clean, recharges easy & last good on each charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very Good Razor
on February 6, 2021
Posted by: Papa D
Gender:Male
I first shave with a disposable razor then go over with an electric razor due to a couple of moles and to clean up any missed spots. This razor does Great, Very smooth end product. Highly recommend especially for the price. The charging & warning lights are very useful
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Good shave, poor battery life
on March 16, 2021
Posted by: old enough to know
Gender:Male
I have had Norelco triple headed shavers for 40 years and they have been very durable and give a good shave. This shaver gives a good shave but the battery is only good for 3 to 4 shaves, about 16 minutes total run time. This is half of the amount of time advertised on the box and since this is brand new I am concerned it will quickly degrade from there. I figured I would use with the cord attached when the battery eventually wore down but the cord is small and stiff and I don't think it will last long using it that way.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 17, 2021
Thanks for your comment. We're sorry to hear about the experience that you've had with the battery of your Norelco, as we can imagine that this might be upsetting for you during the shave. We'd be happy to assist you on this issue. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to hear from you soon.
Hope to hear from you soon.
Written by a customer while visiting philips.com
Customer Rating
5
This is our second purchase. A great shave.
on April 1, 2021
Posted by: Old Fart
Gender:Female
Very happy with this razor. My husband has had one for years. Bought this for one of our sons. Will recommend to all our other sons and male friends.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good Shaver
on April 3, 2021
Posted by: Booze
Gender:Male
IN the past I was not a big fan of electric shavers. I mostly used foil type shavers. I don't know why I decided to try this one but IM glad I did. Gives you a good shave and cleans easily ( run under running water)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
not impressed with quality
on April 29, 2021
Posted by: Bob 62
Gender:Male
Not a comfortable shave, charger cord is a tangled mess and the protective cap does not stay on unit.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 7, 2021
Hi Bob, we are sorry to read that you didn't had a pleasant experience with our shaver. If you are a new user of the Philips shaver, keep in mind that your skin needs to adapt to the electric razor. This means that your skin may feel slightly irritated in the beginning. Allow yourself an adjustment period of two to three weeks with your new Philips Shaver. Moreover, the Norelco Shaver 2300 can be use cordlessly and only plug it to charge when the battery is empty, to avoid having to deal with the charger cord while shaving. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to hear from you soon!
Written by a customer while visiting philips.com