Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4 out of 5
4
(1,126 Reviews)
Open Ratings Snapshot
Rating breakdown 1,126 reviews
5 Stars
535
4 Stars
270
3 Stars
148
2 Stars
77
1 Star
96
73%of customers recommend this product. 
(
565 out of 771
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1 out of 5
1
Absolutely the worst product I have ever bought.
on August 2, 2025
Posted by: isuck
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used two times then cleaned it and rinsed it out.Used it a third time and went to clean it and the blades and the whole insides fell out! Tried putting it back together and ended up putting it in the trash. Totally disappointed!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareAugust 3, 2025
Hi there,

We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.

We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
I'll Keep My Razor.
on August 28, 2025
Posted by: Yoursitesucks
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does not do a good job. I seem to have to go over my beard many times until it shaves fairly which also leaves me with burning skin
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareAugust 28, 2025
Hi there,

We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.

We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on September 2, 2025
Posted by: Carpino
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model is great upgrade from my last Philips shaver, the shave is closer and the clean up allows me rinse both the head and under body.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
GREAT !!!
on September 2, 2025
Posted by: Richie C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Real nice close shave! Easy to use. The charges last longer than nefore.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on September 2, 2025
Posted by: model a
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this razor to everyone handy rechargable fits hand well shaves great
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
on November 15, 2025
Posted by: pags
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver does not shave very well. At the most the shave will last only most of the day.
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareNovember 16, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
It is OK
on January 11, 2026
Posted by: Machinery
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Philips usually has a very good and sharp blades. The ones I received with shaving machine not very sharp.
How would I get some better blades please?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on February 13, 2026
Posted by: Buzz D
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for a backup shaver and seem to use it more than my regular one which is a Braun. Yes it has a cord and not the trimmer but it does shave smooth and close
Written by a customer while visiting philips.com
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