[This review was collected as part of a promotion.] It does not do a good job. I seem to have to go over my beard many times until it shaves fairly which also leaves me with burning skin
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
[This review was collected as part of a promotion.] This model is great upgrade from my last Philips shaver, the shave is closer and the clean up allows me rinse both the head and under body.
[This review was collected as part of a promotion.] The shaver does not shave very well. At the most the shave will last only most of the day.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, November 16, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Philips usually has a very good and sharp blades. The ones I received with shaving machine not very sharp. How would I get some better blades please?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
not a bad product, but not great
on January 15, 2020
Posted by: Sheldon S
Gender:Male
I was expecting more from this product & company. Overall, it wasn't a bad product but not a game changer. Was not as smooth as expected .
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
The product is very light weight and versatile
on January 15, 2020
Posted by: L.T.
Gender:Male
This was a great product. The shave was awesome and very close. I have no complaints. The fact that it was wet/dry really made it very versatile.I would recommend this product!