[This review was collected as part of a promotion.] I have never owned anything but Philips shavers. Outstanding quality and price. Seems to last forever. Lightweight durable and comfortable to use.
[This review was collected as part of a promotion.] Piece of junk for only lasted one month before I was emptying out the hair and heads fall out and won’t go back in and I ended destroying it and I’m going to buy myself a manscaped version.
No, I would not recommend this to a friend.
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Broken
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 3, 2025
Hi there, We regret to hear about your experience and thank you for bringing this to our attention. We'd like to look into your case immediately and resolve your issue as quickly as possible. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] not very strong and dosent run unless cord is unplugged from razor
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 3, 2025
Hey, Thank you for sharing your feedback with us. This is not the experience we expect you to have from our products, and we’d like to take a further look to improve your experience. Please get in touch via social media. We’re available on Facebook, Instagram, and X @Philips. If you don’t use social media, you can also reach out to us via the Philips support contact page. Hope to speak with you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Did not perform to expectations. I’ve had a variety of Phillips over the years and received great utility from them. This item did not shave or trim at all well. I chose to return it and purchased new blades for my old shaver and it works like new.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 10, 2025
Hi there,
Thank you for your feedback. We're sorry your experience wasn't better. We're here to help. If you have any questions, we'll do our best to find the best option for you.
You can contact us on social media—Facebook, Instagram, or X—if that's easier for you.
Do you prefer not to use social media? That's perfectly okay! You can contact us through our Support Page: https://www.usa.philips.com/c-w/support-home/support-contact-page.
[This review was collected as part of a promotion.] Used two times then cleaned it and rinsed it out.Used it a third time and went to clean it and the blades and the whole insides fell out! Tried putting it back together and ended up putting it in the trash. Totally disappointed!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 3, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.