Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9 out of 5
3.9
(1,000 Reviews)
Open Ratings Snapshot
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product. 
(
530 out of 727
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1 out of 5
1
on June 3, 2025
Posted by: 2025
Verified Purchase:Yes
[This review was collected as part of a promotion.] not very strong and dosent run unless cord is unplugged from razor
No, I would not recommend this to a friend.
Response from philips.comBy Georgios MariolisPhilips Consumer CareJune 3, 2025
Hey,
Thank you for sharing your feedback with us. This is not the experience we expect you to have from our products, and we’d like to take a further look to improve your experience. Please get in touch via social media. We’re available on Facebook, Instagram, and X @Philips. If you don’t use social media, you can also reach out to us via the Philips support contact page.
Hope to speak with you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
This item did not shave or trim at all well.
on June 9, 2025
Posted by: Not very picky
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not perform to expectations. I’ve had a variety of Phillips over the years and received great utility from them. This item did not shave or trim at all well. I chose to return it and purchased new blades for my old shaver and it works like new.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareJune 10, 2025
Hi there,

Thank you for your feedback. We're sorry your experience wasn't better. We're here to help. If you have any questions, we'll do our best to find the best option for you.

You can contact us on social media—Facebook, Instagram, or X—if that's easier for you.

Do you prefer not to use social media? That's perfectly okay! You can contact us through our Support Page: https://www.usa.philips.com/c-w/support-home/support-contact-page.

Hope to talk to you soon!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
on July 10, 2025
Posted by: Grandma 10
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn’t do a really good job. It was my fault for not getting a more expensive one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Absolutely the worst product I have ever bought.
on August 2, 2025
Posted by: isuck
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used two times then cleaned it and rinsed it out.Used it a third time and went to clean it and the blades and the whole insides fell out! Tried putting it back together and ended up putting it in the trash. Totally disappointed!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareAugust 3, 2025
Hi there,

We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.

We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
I'll Keep My Razor.
on August 28, 2025
Posted by: Yoursitesucks
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does not do a good job. I seem to have to go over my beard many times until it shaves fairly which also leaves me with burning skin
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareAugust 28, 2025
Hi there,

We’re truly sorry to hear about the experience you've had with your Philips Norelco Shaver 2400 and thank you for bringing this to our attention.

We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on September 2, 2025
Posted by: Carpino
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model is great upgrade from my last Philips shaver, the shave is closer and the clean up allows me rinse both the head and under body.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
GREAT !!!
on September 2, 2025
Posted by: Richie C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Real nice close shave! Easy to use. The charges last longer than nefore.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on September 2, 2025
Posted by: model a
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this razor to everyone handy rechargable fits hand well shaves great
Written by a customer while visiting philips.com
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