Shaver was basically weak in performance. Charged low. Overall dissatisfied. Have used many Norelco shavers over my lifetime and, thank God, this was the first I disliked.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 27, 2021
Thank you for sharing your honest review about our shaver. We're very sorry to hear your Norelco is acting up, and can imagine this is quite inconvenient for you. Allow us to suggest some potential solutions. First, please make sure the appliance is fully charged with the original charger that came with your purchase and use other power outlets. Also, please make sure the shaver is properly cleaned and there are no hair or debris inside the unit, as it can affect the shaver's performance. It might also be the case that the energy mode is on. To solve this, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again. You can now be assured that your shaver is charging. Should you have any questions or need assistance, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare). We're happy to help!
I have been using Phillips Face shavers for 65 years. This one is the only one that I have that will not accept a charge. I have to shave with it corded. This is the best feature you can use it while plugged in.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 25, 2021
Hello there, we really value you taking the time to share your feedback with us. How wonderful that you have been a Norelco user for 65 years! That is quite impressive. We regret to hear, however, that this new shaver have not lived up to the standard. We would be happy to see how we can help. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
4
Bon prix
on January 22, 2021
Posted by: Loumas
Gender:Male
Bon rapport qualité/prix je vous recommande car se lave a l'eau
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great shave and great price love it.
on January 15, 2021
Posted by: Trickycopter
Gender:Male
Great shaver close shave long lasting battery would recommended
Love the shaver. great shaver even in water. Bought two but wonder why no clean out brush? This is my fourth shaver and my son second. In the past we received a clean out brush. Something new? Hummmm?