The trimmer never worked out of the box. Very disappointing. I probably won't buy from this brand again
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 12, 2026
Hello!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!
[This review was collected as part of a promotion.] I like it but still trying to figure out. Just today the blades came off and was trying to fit them back in, it’s like a puzzle to put it back together.
Not totally satisfied. I get a good clean shave, but I do have a course beard and some hair is too thick to fit in the fine meshed head. I find that it looses some power soon after start and it only lasts for 2 or 3 shaves when fully charged. Also it is not very friendly on “sensitive” areas. I tried it once, and was full of small skin tears and rash like symptoms.
Written by a customer while visiting philips.com
Customer Rating
3
Use computer USB port and not Cell phone charger!
on May 16, 2026
Posted by: Shimoga2
I feel compelled to update my review based on new information. I had given a one star review based on battery not holding charge. After further research, I have found that chargers used for cell phones do not have enough capacity to charge this shaver. I think this may be because this shaver using NiMH battery whereas cell phones use Li-Ion battery. When I plugged the USB cable to my Desktop computer, it charged up properly. Unfortunately, this is not documented anywhere necessitating multiple warranty replacements.
Nice close shave in the neck area which I was looking for, but a little slow. I've wondered if a faster cutter speed would make shaving a little faster. I definitely like the razor and it's an incredible value, less than the price of just a hew head for my other razor.
[This review was collected as part of a promotion.] For its reasonable price point, it gives a decent shave. If course, not as close as a razor, but pretty good. Easy to maintain and keeps a good charge. I’m glad it’s waterproof, also.