Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4
The razor works pretty good for this price point!
on June 7, 2021
Posted by: Banshee2521
Gender:Male
The shave is pretty close, battery stays charged and price was good.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A very comfortable and easy to use electric razor
on June 6, 2021
Posted by: Peaceful Man
It cleans by running a bit of water into the top of the shaver; I was surprised by this but the parts underneath are water proof. It travels easy also. You can give yourself a shave very quickly. I'm happy with it.
Written by a customer while visiting philips.com
Customer Rating
4
Performs adequately. Reasonably priced.
on June 6, 2021
Posted by: Dgtrdguu
Gender:Male
I cannot compare to other shavers as this is the first time using something other than a safety razor. It is best if used daily. Keeps charge satisfactory. Takes a long time to charge. (12-15 hrs. Or more). For the modest price I am satisfied. Not sure if higher priced item would yield a closer shave.
Written by a customer while visiting philips.com
Customer Rating
5
Excellent razor
on June 5, 2021
Posted by: Stacks
Gender:Male
This razor works great ! I should have bought this years ago!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Product has some drawbacks
on June 5, 2021
Posted by: Shaving Connoisseur
Gender:Male
Constantly charging battery, if I get too close a shave, it pulls my facial hair causing discomfort; also causes red track marks on my neck
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Buy a better model!
on June 5, 2021
Posted by: Not so Clean Shaven
Gender:Male
I’ve owned several Norelco shavers over the years but decided to buy the less pensive model this time. Big mistake. With the better models I was used to getting 2 to 3 weeks of shaves before recharging. And it felt like there was some POWER behind the blades. But in this 2300 model I am lucky to get 4 shaves before recharging. And it always - even just after recharging - feels like the the motor is so underpowered - it can hardly cut. Save your money and put it towards one of the higher-end models.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 10, 2021
Hello,
We're sorry to read that your new Norelco did not meet your expectations, you should expect a high performance regardless of the lower price.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
We're sorry to read that your new Norelco did not meet your expectations, you should expect a high performance regardless of the lower price.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Easy to use and clean.
on June 4, 2021
Posted by: Bruiser78
Gender:Male
This is my third Philips shaver and this one has less speed than the previous ones. Shaving takes longer and the shaver doesn't seem like it has enough power even if you just run it without trying to shave with it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 10, 2021
Hello there,
We're sorry to read that your new Norelco performance did not meet your expectations, especially after having set high standards with your previous Philips shavers.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to read that your new Norelco performance did not meet your expectations, especially after having set high standards with your previous Philips shavers.
We recommend you to fully charge it for 8 hours straight and clean it, following these instructions: https://www.usa.philips.com/c-f/XC000004469/how-do-i-clean-my-philips-shaver . If you don't see any differences after that, could you please let us know?
We will be glad to assist you: please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Easy to use and safe
on June 2, 2021
Posted by: Eater90
Gender:Male
It is very easy to use and safe - I never get knicks or cuts. The battery charge lasts a long time - more than a week between charges. But, the shave is not nearly as close as I was used to using a cheap manual razor, and it does not reach some spots on my face effectively.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there, thank you for sharing your experience with the Norelco Shaver 2300. We appreciate your feedback. It's good to hear that you find the shaver easy to use and that you're keen on the battery life, but it's a pity that the device doesn't shave as close as you had expected. On the following page you can find tips that will help you to get the most out of the shaver: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. If you have any questions, now or in the future, then don't hesitate to contact us via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website.
Kind regards,
Philips Consumer Care
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com