Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Battery charge
on July 9, 2021
Posted by: Tator
Gender:Male
The battery does not stay charged very well. I constantly have to charge and it takes a long time to charge
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your experience here. This shaver runs for around 40 minutes on full charge - should this not be the case with your device, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience here. This shaver runs for around 40 minutes on full charge - should this not be the case with your device, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Does not shave clean.
on July 7, 2021
Posted by: dlf1942
Gender:Male
I must go over my face numerous times to get a decent shave. Still waiting for my face to adjust to an electric shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your experience with us here. In order to get the best results from your shaver, we recommend applying light pressure and shaving in circular motions. There might also indeed be an adjustment period of a few days.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with us here. In order to get the best results from your shaver, we recommend applying light pressure and shaving in circular motions. There might also indeed be an adjustment period of a few days.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good but my older one feels better
on July 5, 2021
Posted by: Vinny12
Gender:Male
The razor works fine but it doesn’t have the same solid and powerful feel of my nearly 10 year old Philips electric razor. I still use the older one when traveling
Response from philips.comBy Philips Consumer Care, July 21, 2021
Hi Joseph,
We are sorry to read that you find our Norelco 2300 Shaver less powerful than your previous one. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
We are sorry to read that you find our Norelco 2300 Shaver less powerful than your previous one. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
3
Pros & Cons
on July 1, 2021
Posted by: DonLeeown
Gender:Male
Pros: good value, nice weight, excellent charging system.
Cons: the shave is not as close as my older Norelco models
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 19, 2021
Hi DonLeeown,
Thank you so much for leaving a review for us on here. We are glad to hear that you are overall liking the shaver! Furthermore, if your Philips Shaver is not giving the desired results that you expected, read the possible causes below and our advice on how to resolve them.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video via the link below.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video via the link below.
Moreover, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control.
Please find further troubleshoots and the videos here: https://www.usa.philips.com/c-p/S1211_81/norelco-shaver-2300-dry-electric-shaver-series-2000/support#XC000020052.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you so much for leaving a review for us on here. We are glad to hear that you are overall liking the shaver! Furthermore, if your Philips Shaver is not giving the desired results that you expected, read the possible causes below and our advice on how to resolve them.
It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual or view the video via the link below.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual or to the video via the link below.
Moreover, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control.
Please find further troubleshoots and the videos here: https://www.usa.philips.com/c-p/S1211_81/norelco-shaver-2300-dry-electric-shaver-series-2000/support#XC000020052.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Father's Day gift! Difficult to navigate the site!
on June 23, 2021
Posted by: What?
Gender:Male
Nowhere to put the fact it's a gift and do not have the receipt for this reason
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 24, 2021
Hi,
Thank you for writing us a review. We could look into what we could do for you despite your not having a receipt.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing us a review. We could look into what we could do for you despite your not having a receipt.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Schooner9
Gender:Male
Verified Purchase:Yes
A fully charged battery is to deliver 45 min of shaves but I only get about 4 or 5 shaves of 3 to 4 min.duration.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , June 21, 2021
Hi there,
Thank you for leaving this review, we appreciate and value your feedback. We're sorry to hear that the battery of your Series 1000 dry Shaver isn't lasting as long as it should, we can imagine this is surprising for you considering it's a brand new device. It's possible that the Shaver is not working properly because there are some hair or debris stuck inside it. Thus, we recommend cleaning the device thoroughly, and if possible, removing the shaving heads and cleaning the shaver from the inside as well. For detailed cleaning instructions, please refer to your user manual. If the issue still persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review, we appreciate and value your feedback. We're sorry to hear that the battery of your Series 1000 dry Shaver isn't lasting as long as it should, we can imagine this is surprising for you considering it's a brand new device. It's possible that the Shaver is not working properly because there are some hair or debris stuck inside it. Thus, we recommend cleaning the device thoroughly, and if possible, removing the shaving heads and cleaning the shaver from the inside as well. For detailed cleaning instructions, please refer to your user manual. If the issue still persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Real GOOD shaver
on June 15, 2021
Posted by: flash 70
Gender:Male
Every one needs one.I use it every day. gooooooood
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love the Ease of cleaning
on June 14, 2021
Posted by: WhiskersBgone
Gender:Male
Does the job. Wish it was a little more powerful. Battery level reads full charge. May just be Im not used to it.
I would recommend this to a friend!
Written by a customer while visiting philips.com