[This review was collected as part of a promotion.] Love this Electric Shaver. It provides a nice clean shave, that is very smooth. The individual pivoting heads do a great job on the jaw bone lines and different neck features. A couple of things I dislike are; it seems like the button to open the razor for cleaning is protruded a little bit, so it is easily opened (when you don't want it opening). It also seems as though the beard and mustache trimmer on the back is dull and doesn't trim like it should. Battery charge seems to last a good couple of weeks.
[This review was collected as part of a promotion.] Very efficient shaving heads. You can move fast or slow. No pull ing. I wish the trimmer cut a little closer.
[This review was collected as part of a promotion.] I have been a loyal Phillips Razor user for over 20 years. When my last razor wore out my obvious choice was another Phillips having done my research I selected the Wet/Dry Model 2600. I am very disappointed. The unit is seriously underpowered and sounds like it is dying ( even after a full charge). I don't know if this a conscious decision by Phillips to cut costs of to simply offer poorly powered shavers. My last razor sounded twice as powerful as this model and I am seriously considering just tossing this model in a drawer and going out to buy another brand razor that has the power that I am expecting. .
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 22, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Both the electric shaver (model # 2400) and the One blade trimmer were excellent devices: easy to use, clean and charge.
[This review was collected as part of a promotion.] So far the shaver 2400 is efficient in its operation. I bought it for my husband and he is quite pleased that he doesn't have to be buying razors anymore. If used as recommended, it does a great job. Easy to clean, and the charge lasts pretty long. A good product, I'm glad I bought it.
Shaver doesn’t shave. The machine is infective and weak
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, February 21, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).