Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
Was great but full after 3 months
on December 8, 2020
Posted by: Toughgirl
Gender:Female
I bought this for my husband in September and the blades are full and need replacements already! They seem to be expensive considering it's only 3 months old
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 29, 2020
Hi there,
Thank you for writing your review here. We're sorry to hear about your shaver blades already needing replacement. We'd like to see if we can help you out. For us to do so, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out. We hope to hear from you to get this sorted!
Thank you for writing your review here. We're sorry to hear about your shaver blades already needing replacement. We'd like to see if we can help you out. For us to do so, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out. We hope to hear from you to get this sorted!
Written by a customer while visiting philips.com
Customer Rating
5
I use it the same day and like it very much.
on April 13, 2021
Posted by: Red84
Gender:Male
I had to replace my old shaver which also was a Philips but caused me problems because I had no instructions with it. Got it from my son a number of years ago. It always worked fine until it started making a grinding noise and wasn’t giving me a clean shave anymore. I think it needed new blades. With no instructions it was very hard to find the right blades. So I decided to buy a new shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Father's Day gift! Difficult to navigate the site!
on June 23, 2021
Posted by: What?
Gender:Male
Nowhere to put the fact it's a gift and do not have the receipt for this reason
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 24, 2021
Hi,
Thank you for writing us a review. We could look into what we could do for you despite your not having a receipt.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing us a review. We could look into what we could do for you despite your not having a receipt.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
2
Disappointing for such big shaver.
on October 25, 2021
Posted by: k3rz0rg
Gender:Male
[This review was collected as part of a promotion.] Let me cut to the chase...
- it is close shaver BUT
- it does not hold the charge/last long, it uses old gen Ni-Cd batteries
- it takes LONG to full charge
- it is slow spinning, even with the chord attached.
So you can see the con outweighs the pro(s) so I'd say look for another one.
- it is close shaver BUT
- it does not hold the charge/last long, it uses old gen Ni-Cd batteries
- it takes LONG to full charge
- it is slow spinning, even with the chord attached.
So you can see the con outweighs the pro(s) so I'd say look for another one.
Response from philips.comBy Philips Consumer Care, October 29, 2021
Hi there, thank you for sharing your experience with us. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. Charging takes approx. 8 hours and the fully charged shaver has a shaving time of up to: 40minutes. You can also use the shaver while it is plugged-in and charging, although we advise to leave it a charge for a bit before using it, especially if the battery was completely drained out. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, please refer to the user manual.
If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
3
The product serves the purpose.
on January 28, 2022
Posted by: Ronan22
Gender:Male
[This review was collected as part of a promotion.] I'm a bit disappointed in the short battery life. Gives a comfortable close shave. Reasonably priced.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2022
Hi Ronan,
Thanks for your review. We are sorry to hear you are disappointed with your shaver battery life. This device is meant to operate up to 40 minutes after an 8 hour charge - that’s around 13 shaves. You can also use it in corded mode for instant and continuous power. If the battery lasts less than 40 minutes, please make sure to keep your device properly clean and charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thanks for your review. We are sorry to hear you are disappointed with your shaver battery life. This device is meant to operate up to 40 minutes after an 8 hour charge - that’s around 13 shaves. You can also use it in corded mode for instant and continuous power. If the battery lasts less than 40 minutes, please make sure to keep your device properly clean and charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Barely shaves even fresh out of the box
on March 30, 2022
Posted by: EdgeMaster
I bought this thing and it barely trims anything, no matter how long or hard I hold it to my face. My old shaver was leaps and bounds better than this one.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2022
Hi! Thank you for taking the time to share your experience with the Norelco 2300 shaver. It's a pity to hear that your device is not performing as you had hoped and expected by far. Your feedback is much appreciated. We're not sure for how long you've been using the shaver exactly, but it would be good to keep in mind that your skin needs to adapt to it. It's recommended to allow yourself an adjustment period of two to three weeks with your new device.
If you have longer facial hair, it would be good to pre-trim it before shaving. While shaving, it is also important to be gentle, especially if you have a sensitive skin. Do not press the shaver too hard against your skin. Only apply gentle pressure that makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If following the tips above does not bring improvement, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Your feedback regarding the shaver is noted. Thank you again for sharing this.
Kind regards,
Philips Consumer Care
If you have longer facial hair, it would be good to pre-trim it before shaving. While shaving, it is also important to be gentle, especially if you have a sensitive skin. Do not press the shaver too hard against your skin. Only apply gentle pressure that makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If following the tips above does not bring improvement, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Your feedback regarding the shaver is noted. Thank you again for sharing this.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: old user
Gender:Male
Verified Purchase:Yes
I have been a user of this shaver for more than 30 years
Written by a customer while visiting philips.com
Customer Rating
3
Works in a pinch
on December 31, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I received the Philips Norelco Shaver from Influenster in exchange for my honest review. I was pretty excited to receive the Philips Norelco 2400 as I haven’t used an electric shaver in probably 20 years and hoped technology had progressed and it would be a great addition to my routine. Unfortunately it was just ok. Doesn’t seem to work any better than the first electric shaver I used when just stating to shave. Not close and left me irritated, but if you’re in a hurry, it can clean up your beard enough to get you by.
Response from influenster.comBy Kiran Shivshankar, Philips Consumer Care, January 1, 2024
Hi there,
Thank you for sharing your feedback with us. We would like to inform you for a close shave, keep your blades clean and replace them as needed. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning once a month.
We hope this makes your experience better. If not, please reach out to us via social media.We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We would like to inform you for a close shave, keep your blades clean and replace them as needed. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning once a month.
We hope this makes your experience better. If not, please reach out to us via social media.We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting influenster.com
