Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,000 Reviews)
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3
The product serves the purpose.
on January 28, 2022
Posted by: Ronan22
Gender:Male
[This review was collected as part of a promotion.] I'm a bit disappointed in the short battery life. Gives a comfortable close shave. Reasonably priced.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2022
Hi Ronan,
Thanks for your review. We are sorry to hear you are disappointed with your shaver battery life. This device is meant to operate up to 40 minutes after an 8 hour charge - that’s around 13 shaves. You can also use it in corded mode for instant and continuous power. If the battery lasts less than 40 minutes, please make sure to keep your device properly clean and charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thanks for your review. We are sorry to hear you are disappointed with your shaver battery life. This device is meant to operate up to 40 minutes after an 8 hour charge - that’s around 13 shaves. You can also use it in corded mode for instant and continuous power. If the battery lasts less than 40 minutes, please make sure to keep your device properly clean and charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Barely shaves even fresh out of the box
on March 30, 2022
Posted by: EdgeMaster
I bought this thing and it barely trims anything, no matter how long or hard I hold it to my face. My old shaver was leaps and bounds better than this one.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2022
Hi! Thank you for taking the time to share your experience with the Norelco 2300 shaver. It's a pity to hear that your device is not performing as you had hoped and expected by far. Your feedback is much appreciated. We're not sure for how long you've been using the shaver exactly, but it would be good to keep in mind that your skin needs to adapt to it. It's recommended to allow yourself an adjustment period of two to three weeks with your new device.
If you have longer facial hair, it would be good to pre-trim it before shaving. While shaving, it is also important to be gentle, especially if you have a sensitive skin. Do not press the shaver too hard against your skin. Only apply gentle pressure that makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If following the tips above does not bring improvement, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Your feedback regarding the shaver is noted. Thank you again for sharing this.
Kind regards,
Philips Consumer Care
If you have longer facial hair, it would be good to pre-trim it before shaving. While shaving, it is also important to be gentle, especially if you have a sensitive skin. Do not press the shaver too hard against your skin. Only apply gentle pressure that makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If following the tips above does not bring improvement, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Your feedback regarding the shaver is noted. Thank you again for sharing this.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: old user
Gender:Male
Verified Purchase:Yes
I have been a user of this shaver for more than 30 years
Written by a customer while visiting philips.com
Customer Rating
3
Works in a pinch
on December 31, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I received the Philips Norelco Shaver from Influenster in exchange for my honest review. I was pretty excited to receive the Philips Norelco 2400 as I haven’t used an electric shaver in probably 20 years and hoped technology had progressed and it would be a great addition to my routine. Unfortunately it was just ok. Doesn’t seem to work any better than the first electric shaver I used when just stating to shave. Not close and left me irritated, but if you’re in a hurry, it can clean up your beard enough to get you by.
Response from influenster.comBy Kiran Shivshankar, Philips Consumer Care, January 1, 2024
Hi there,
Thank you for sharing your feedback with us. We would like to inform you for a close shave, keep your blades clean and replace them as needed. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning once a month.
We hope this makes your experience better. If not, please reach out to us via social media.We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We would like to inform you for a close shave, keep your blades clean and replace them as needed. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning once a month.
We hope this makes your experience better. If not, please reach out to us via social media.We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting influenster.com
Posted by: Pint size Heinz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had a number of morello shavers before and decided to try this model. Not impressed at all
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, June 23, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Norelco Shaver.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Norelco Shaver.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Sanghill
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thought I needed new heads, but they just needed to be cleaned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ozark27
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver does work but it runs at a slower speed than other razors I have had
Also the pop up trimmer is difficult to use for trimming my mustache
Also the pop up trimmer is difficult to use for trimming my mustache
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Mojoe7
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great for trimming around beard and clean up is a breeze.
I would recommend this to a friend!
Written by a customer while visiting philips.com