Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4 out of 5
4
(1,205 Reviews)
Open Ratings Snapshot
Rating breakdown 1,205 reviews
5 Stars
578
4 Stars
286
3 Stars
158
2 Stars
84
1 Star
99
73%of customers recommend this product. 
(
591 out of 805
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1 out of 5
1
Wish it was better
on September 3, 2023
Posted by: tylerh49
[This review was collected as part of a promotion.] I wish I could rate this better. But it was far from a good experience using this. The pics show before and after. It took over 5 minutes to reach that point. When I opened up the head to dump the hair. The whole top mechanism came apart and it took awhile to put back together. I appreciate the free product, but can’t give this product a good rating with a clear consciousness.
User submitted photo
User submitted photo
Written by a customer while visiting influenster.com
Customer Rating
1 out of 5
1
Great product
on October 20, 2025
Posted by: D Dog
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn’t come with a Charger. Can I get 1 Please. How do I get 1?
Response from philips.comBy AlexandrosGlobal 247October 21, 2025
Hello,

Thank you for your review and for purchasing our product. We’re sorry to hear that the charger wasn't included with your purchase and we're here to help you obtain one.

To assist you with getting a charger, you can reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, we’re available through our contact page:
https://www.usa.philips.com/c-w/support-home/support-contact-page

Our support team will be happy to guide you on how to get one for your device.

Thank you for being a valued customer, and we look forward to assisting you!

Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This product has great features and works great.
on May 21, 2026
Posted by: Cruiser69
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned Philips shavers in the past and have always been satisfied with them. So far, I am totally satisfied with this shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
The product is a good buy for the price
on January 16, 2020
Posted by: Dkeefer
Gender:Male
Razor was a good shave. It was easy to handle and cuts good. It is a good product and met my expectations.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Was great but full after 3 months
on December 8, 2020
Posted by: Toughgirl
Gender:Female
I bought this for my husband in September and the blades are full and need replacements already! They seem to be expensive considering it's only 3 months old
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareDecember 29, 2020
Hi there,

Thank you for writing your review here. We're sorry to hear about your shaver blades already needing replacement. We'd like to see if we can help you out. For us to do so, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out. We hope to hear from you to get this sorted!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I use it the same day and like it very much.
on April 13, 2021
Posted by: Red84
Gender:Male
I had to replace my old shaver which also was a Philips but caused me problems because I had no instructions with it. Got it from my son a number of years ago. It always worked fine until it started making a grinding noise and wasn’t giving me a clean shave anymore. I think it needed new blades. With no instructions it was very hard to find the right blades. So I decided to buy a new shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Father's Day gift! Difficult to navigate the site!
on June 23, 2021
Posted by: What?
Gender:Male
Nowhere to put the fact it's a gift and do not have the receipt for this reason
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareJune 24, 2021
Hi,

Thank you for writing us a review. We could look into what we could do for you despite your not having a receipt.

Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Disappointing for such big shaver.
on October 25, 2021
Posted by: k3rz0rg
Gender:Male
[This review was collected as part of a promotion.] Let me cut to the chase...
- it is close shaver BUT
- it does not hold the charge/last long, it uses old gen Ni-Cd batteries
- it takes LONG to full charge
- it is slow spinning, even with the chord attached.
So you can see the con outweighs the pro(s) so I'd say look for another one.
Response from philips.comBy Philips Consumer CareOctober 29, 2021
Hi there, thank you for sharing your experience with us. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. Charging takes approx. 8 hours and the fully charged shaver has a shaving time of up to: 40minutes. You can also use the shaver while it is plugged-in and charging, although we advise to leave it a charge for a bit before using it, especially if the battery was completely drained out. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, please refer to the user manual.

If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
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