[This review was collected as part of a promotion.] This is a decent shaver for the money. It does not, however, shave as close as I'd like. I thought at first my face just needed to get used to it, but it's been a couple of months now and it still takes nearly 10 minutes until I feel cleanly shaved. My old shaver (admittedly a fairly expensive one) shaved much faster. But as stated above, for the money, it's not bad.
[This review was collected as part of a promotion.] I'm very pleased with the performance of my new electric razor. I get a smooth shave that makes my face feel sift and clean. The trimmer works well too.
[This review was collected as part of a promotion.] I had a razor exactly like the one that I have now 20 years ago and it has not changed much. The triple floating heads make it so much easier to shave due to my facial structure and it does not pull the hair like some other electric shavers do. I am very satisfied with the product I received for Christmas from my daughter.
[This review was collected as part of a promotion.] i get a great shave. its quick. its easy to use. its easy to maintain. my only suggestion is that you change the charging indicator from a flashing light to a digital display
[This review was collected as part of a promotion.] Shaves ok but irritates my neck badly would not recommend
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, February 14, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. Here are some steps that should help: Clean the shaving head after each use. Use light pressure, stretch the skin, and shave with short strokes so the shaver glides. Try wet shaving with warm water and a gel or foam to reduce friction, and use an alcohol‑free aftershave balm to soothe the skin. If the problem persists, please consider reaching out to us for further assistance.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).