[This review was collected as part of a promotion.] Really like the smooth cut provided by this shaver. Charging via port was a tad different, but easily adapted.
[This review was collected as part of a promotion.] I bought this shaver for my husband while he was in a convalescent nursing center for 6 weeks. It was easy to charge with the cord, and since he had one previously no training needed. The charger does a great job as we have not recharged in several weeks.
I have used Philips shavers for 40 years at least. This shaver is the best one yet. The trimmer, however, is not as good as my previous Philips shaver.
[This review was collected as part of a promotion.] I have been a Phillips Electric razor user for over 35 years and they did a good job. I bought this razor to replace a 10 year old one and it doesn't do near as good a job as the old one. Will I buy another one after this one dies? First time I ever considered a different brand. It used to be a good one. I am 78
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 7, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] Not as fast of a shave as my older model (R 845). Still hoping to find replacement batteries that don't cost as much as a new razor.
The razor is charge via USB. However, the contents of the box did not include the power outlet for the USB. Sad but true.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 11, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
[This review was collected as part of a promotion.] Could be a closer shave. Using a razor like I have forever is closer. Have to keep going back over areas. A more expensive one would probably be better.