Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
Great product
on November 27, 2021
Posted by: Daniel2021
Gender:Male
Great product, my first of the kind. Works great for me, would gladly try other, more expensive shavers. I recommend it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Ok shave… Short battery life…
on November 27, 2021
Posted by: Da 765
Gender:Male
[This review was collected as part of a promotion.] Shave ok…. But battery life is about 40-45 minutes followed by HOURS of recharge time….
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hello,
Thank you for leaving this review. We're sorry to hear that the battery life of your shaver is not what you expected. This device indeed gives 40 minutes of cordless shaving per 8 hour charge time. If this is too inconvenient for you, we recommend using the device corded as well.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We're sorry to hear that the battery life of your shaver is not what you expected. This device indeed gives 40 minutes of cordless shaving per 8 hour charge time. If this is too inconvenient for you, we recommend using the device corded as well.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mixte
Verified Purchase:Yes
I was disappointed in how difficult it was to have a close shave.
The razor requires frequent recharging........after three or four shaves
The razor requires frequent recharging........after three or four shaves
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hi there,
thank you for leaving this review. We're sorry to hear that you're experiencing these issues with your Series 1000 shaver. Regarding the charging issue, we recommend trying the troubleshoots on this FAQ page: (https://philips.to/3dzeQtn). We hope they are helpful! We also would like to briefly share some tips with regard to getting a closer shave. First, we recommend thoroughly cleaning the device if you haven't already and checking that the device is assembled correctly, by following the detailed instructions in the user manual. We also suggest pre-trimming facial hair that is longer, and moving the shaver in slow circular motions while shaving (while applying gentle pressure).
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for leaving this review. We're sorry to hear that you're experiencing these issues with your Series 1000 shaver. Regarding the charging issue, we recommend trying the troubleshoots on this FAQ page: (https://philips.to/3dzeQtn). We hope they are helpful! We also would like to briefly share some tips with regard to getting a closer shave. First, we recommend thoroughly cleaning the device if you haven't already and checking that the device is assembled correctly, by following the detailed instructions in the user manual. We also suggest pre-trimming facial hair that is longer, and moving the shaver in slow circular motions while shaving (while applying gentle pressure).
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
"GREAT SHAVER"
on November 27, 2021
Posted by: 1990 Mustang
Gender:Male
[This review was collected as part of a promotion.] The corded shave option is huge, could have a little better blades, and a little stronger motor, also not 100% water proof, a water proof shell would be nice for using shaving cream, and longer cordless life with a quicker charge, would be perfect, other than that it's a good shaver!!!!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Takes a long time to charge
on November 27, 2021
Posted by: Puerto
Gender:Male
[This review was collected as part of a promotion.] It is a good shaver.Takes a long time to charge should have seen that when I bought it .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Very happy with the product
on November 25, 2021
Posted by: Windex
Gender:Male
[This review was collected as part of a promotion.] I like the way the shaver feels and how good it cuts
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poor product
on November 25, 2021
Posted by: Darb2
Gender:Male
[This review was collected as part of a promotion.] I have only used my Phillips Norelco 2000 under ten times. While using it today on Thanksgiving morning 2021. One of the prongs that holds the bottom blade in broke off and I lost it down my sink drain. Not a good start to my Thanksgiving day morning. SO NO I'M NOT THANKFUL FOR MY PHILLIPS NORELCO 2000 PRODUCT!!!!!!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hello,
thank you for bringing this to our attention. We're so sorry to hear that this happened, and we completely understand your disappointment. We'd like to look into this and do our best to help you find a solution, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for bringing this to our attention. We're so sorry to hear that this happened, and we completely understand your disappointment. We'd like to look into this and do our best to help you find a solution, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Very reliable and a good razor.
on November 25, 2021
Posted by: Old man papa
Gender:Male
[This review was collected as part of a promotion.] It does a great job and is easy to use. Easy to handle
I would recommend this to a friend!
Written by a customer while visiting philips.com