Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product.
(
546 out of
749)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Posted by: hub12
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always used a Norelco razer. I use it every morning and it gives me a great shave as long as the blades are sharp. I wish the replacement blades were not so expensive. I like the fact that it runs on 110volts and is not battery powered. I don't want to always be recharging a battery.
Written by a customer while visiting philips.com
Posted by: Syraqq74
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver works very well. It gives a nice clean shave and it's very easy to keep clean. The only thing that I think would include the overall purchase experience would be to include a charging block with the provided charging cord. Everything necessary to charge the shaver should be included in the purchase. I recommend purchasing this shaver at this very reasonable price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: loser43
Verified Purchase:Yes
[This review was collected as part of a promotion.] The electric cord is very thin - not the usual electric cord . Also, the cord keeps falling out of the shaver while shaving! Nowhere near the quality of Norelco shaver I have been using for years and has a trimmer which this new one does not have.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 19, 2025
Hello!
Thank you for sharing your experience with the Shaver 1000 Series S1016. We're sorry to hear about the issues with the cord and the lack of a trimmer. The 1000 Series is designed to be a basic, affordable model, which includes a lighter cord. If it's not staying securely connected, please reach out to us.
Regarding additional features, such as an integrated trimmer, consider exploring models from our higher series, which offer more functionality.
Your feedback is important, and we're want to help if you have any other questions or concerns.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for sharing your experience with the Shaver 1000 Series S1016. We're sorry to hear about the issues with the cord and the lack of a trimmer. The 1000 Series is designed to be a basic, affordable model, which includes a lighter cord. If it's not staying securely connected, please reach out to us.
Regarding additional features, such as an integrated trimmer, consider exploring models from our higher series, which offer more functionality.
Your feedback is important, and we're want to help if you have any other questions or concerns.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Cheap plastic product with poor results
on March 9, 2020
Posted by: colin813
Gender:Male
Terrible product, kept pulling hairs in the spinning side. Was not good for sensitive skin. Broke after my 2nd try from water? Assumably, it is not something I’d buy again. Did not shave smooth. Terrible battery life. Was told my payment for trying this razor would be the razor itself and it broke right away so I didn’t even get paid for this.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 19, 2020
Hiya, Colin. Thanks for flagging this here with us although we do regret to hear that you have not had a very satisfying experience with your newly purchased Philips Shaver. We would very much like to see if there is anything we can do to help out. We are curious to learn more about what has happened exactly with the shaver as well what you mean with the payment you mentioned. Were you product testing the appliance by any chance? If you’d like, you can reach out to us through one of our Consume Care channels so we can offer you our further assistance.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Not for me
on January 20, 2022
Posted by: Smooth Jazz
Gender:Male
I got this for Christmas '21 and have been using it exclusively to the day I'm writing this, 20Jan2022. My skin does not like it. My typical adjustment period is about 2 weeks for shavers in the past. This one apparently cuts closer than others bc i get painful razer bumps if i stick to my regular once a day routine. I have tonshave twice a day with this Norelco. I don't like it. My barber insists that i should keep using it and allow my skin more time to "get to know" the shaver. I'll give it until Feb 25th. If i don't see positive improvement, I'm switching back to my old Braun.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hi, thank you for taking the time to write a review. We're very sorry to hear that you don't like the features of your new shaver. Could you perhaps try cleaning the blades after each use to see if it helps? Here's how:
1-Turn off the shaver, unplug from the outlet, and remove the power cord from the product.
2-Press the unit release button to open the shaving unit.
3-Rinse the shaving unit and hair chamber with lukewarm water.
4-Rinse the outside of the shaving unit with lukewarm water.
5-Carefully shake off excess water and let the shaver air dry.
6-Close the shaving unit.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
1-Turn off the shaver, unplug from the outlet, and remove the power cord from the product.
2-Press the unit release button to open the shaving unit.
3-Rinse the shaving unit and hair chamber with lukewarm water.
4-Rinse the outside of the shaving unit with lukewarm water.
5-Carefully shake off excess water and let the shaver air dry.
6-Close the shaving unit.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Wish it was better
on September 3, 2023
Posted by: tylerh49
[This review was collected as part of a promotion.] I wish I could rate this better. But it was far from a good experience using this. The pics show before and after. It took over 5 minutes to reach that point. When I opened up the head to dump the hair. The whole top mechanism came apart and it took awhile to put back together. I appreciate the free product, but can’t give this product a good rating with a clear consciousness.
Written by a customer while visiting influenster.com
Posted by: D Dog
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn’t come with a Charger. Can I get 1 Please. How do I get 1?
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello,
Thank you for your review and for purchasing our product. We’re sorry to hear that the charger wasn't included with your purchase and we're here to help you obtain one.
To assist you with getting a charger, you can reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, we’re available through our contact page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team will be happy to guide you on how to get one for your device.
Thank you for being a valued customer, and we look forward to assisting you!
Philips Consumer Care.
Thank you for your review and for purchasing our product. We’re sorry to hear that the charger wasn't included with your purchase and we're here to help you obtain one.
To assist you with getting a charger, you can reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, we’re available through our contact page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team will be happy to guide you on how to get one for your device.
Thank you for being a valued customer, and we look forward to assisting you!
Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
4
The product is a good buy for the price
on January 16, 2020
Posted by: Dkeefer
Gender:Male
Razor was a good shave. It was easy to handle and cuts good. It is a good product and met my expectations.
I would recommend this to a friend!
Written by a customer while visiting philips.com