Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Poor Quality
on December 6, 2021
Posted by: GerryChicago
Gender:Male
[This review was collected as part of a promotion.] I have used Philips Norelco shavers for many years and they lasted a long while. This one was the worst. A charge of 8 hours gave maybe one shave. It didn't seem to be up to speed when shaving, even with the cord. The closeness was just OK. When I opened it to clean, the heads just fell out, They don't stay in well. Seems the quality has gone down and may be a time to move to a new brand. Would not recommend
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi Gerry, thank you for leaving a review. We're sorry to hear that you're not satisfied with the quality of your shaver. This model is designed to deliver 40 minutes of cordless shaving from an 8-hour charge. Additionally, the One-touch open feature should make cleaning the device convenient. If that isn't the case, feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Great Features
on December 6, 2021
Posted by: GrumpyLumpy
Gender:Male
[This review was collected as part of a promotion.] The electric razor works better than expected. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Very nice razor.
on December 5, 2021
Posted by: BigBill32
Gender:Male
[This review was collected as part of a promotion.] Easy to operate and clean. Holds a charge for a long time. Very fair price for how it works.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Extremely disappointed
on December 4, 2021
Posted by: Unshaved&Unhappy
Gender:Male
[This review was collected as part of a promotion.] My wife purchased the cordless Phillips Norelco Shaver for me while I was in the hospital for six weeks. I could not use a regular razor and my old Phillips Norelco is corded and hard to reach from the plug while inpatient. The new razor was fully charged as instructed and barely cuts the hair on my face. It was so weak that I went back to my old plug in and my wife held the cord so It would reach for me. This razor is NOT worth what she paid for it and cannot be used.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for your review. We're very sorry to hear that you're unsatisfied with your shaver. Of course, we aim to design products that deliver a pleasant experience, and we don't deem this acceptable. If you want, we can look into this for you. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
I like to use it between blade and lather shaves.
on December 4, 2021
Posted by: Cowboy7
Gender:Male
[This review was collected as part of a promotion.] Gives a close shave for an electric, at a very nice price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Marginal at best
on December 4, 2021
Posted by: Bonzott
Gender:Male
[This review was collected as part of a promotion.] I have been a blade shaver for decades,having last used an electric shaver more than thirty years ago. So, when I was forced to use one due to medical reasons, I chose this one. I must say that it does not work any better than the one I used so long ago. If I miss a day, this shaver struggles to get even two days growth. I am eagerly awaiting the day when my situation changes so I can stop using this and go back to blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for taking the time to write a review. We're sorry to hear that you've had a negative experience with your shaver, and we're eager to look into this for you. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
3
Shaver is OK, Sideburn trimmer is a piece of crap
on December 2, 2021
Posted by: Chikmnmisd
Gender:Male
[This review was collected as part of a promotion.] I like the shaving results. I find the sideburn trimmer an engineering failure. I had to dig my OLD Norelco out of the donation pile to trim sideburns. I am using it correctly and as the directions say BUT it still doesn't trim as needed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for your review. We're sorry to hear that you're not satisfied with the Sideburn trimmer of your shaver. If you want, we can look into this for you. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Issue with SH30 replacement heads
on December 2, 2021
Posted by: Peter J
Gender:Male
The shaver is fine but I am not sure what Philips has changed in the manufacturing process of the SH30 heads. They used to last a year plus . Now I am lucky to get 2 months out of a set of replacement heads. I have ordered twe sets and both have lasted less than 2 months.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 3, 2021
Hi,
Thank you for taking the time to write a review. So sorry to hear of this incident and that sounds quite unusual. Your blade heads should also come with a warranty so we'd love to look into your case and replace your heads for you in case there seems to be a production issue. We also recommend to only purchase the shaving heads from official retailers.
For more information, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking the time to write a review. So sorry to hear of this incident and that sounds quite unusual. Your blade heads should also come with a warranty so we'd love to look into your case and replace your heads for you in case there seems to be a production issue. We also recommend to only purchase the shaving heads from official retailers.
For more information, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com