Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9 out of 5
3.9
(1,065 Reviews)
Open Ratings Snapshot
Rating breakdown 1,065 reviews
5 Stars
499
4 Stars
258
3 Stars
141
2 Stars
76
1 Star
91
73%of customers recommend this product. 
(
546 out of 749
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
3 out of 5
3
Runs Quiet And Works Relatively Well.
on October 26, 2025
Posted by: Jet Stream
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] No Way To Charge Included Accessories With Purchase
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
on October 26, 2025
Posted by: Kevlar45
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was not satisfied with it. It pulled my whiskers and it took too many passes to get an area shaved. Returned it
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareOctober 27, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Easy to use! Shaves very close to skin with no irr
on October 27, 2025
Posted by: Jaxon132
Verified Purchase:Yes
Excellent shaver! I had another Phillips shaver years ago and then tried a different brand that was more expensive and went back to my old Ohillios within a couple of weeks! Bought this new Phillips and it is amazing! Love it!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Easy to clean electric shaver
on October 30, 2025
Posted by: Pingu77
Verified Purchase:Yes
This wet & dry electric shaver is so easy to clean!!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
on October 31, 2025
Posted by: Crewcab
Verified Purchase:Yes
[This review was collected as part of a promotion.] I`m seventy seven years old and the only electric shavers I ever owned were Philips Norelco. I always got a clean smooth shave and under two minutes. With this newest Norelco I have to spend at least five minutes or longer and never get that real close shave I`m used to. I`m disappointed but will continue to buy your product.
Response from philips.comBy AlexandrosGlobal 247November 2, 2025
Hello there.
Thank you for taking the time to share your experience with us. We appreciate your long-standing loyalty to Philips Norelco over the years. It's concerning to hear that the newest model hasn't provided you with the close, efficient shave you're accustomed to.

Please feel free to reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page

Our team is here to help you achieve the shaving experience you deserve.
Thank you for being a valued customer, and we look forward to assisting you.

Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Very close shave and great trimmer.
on October 31, 2025
Posted by: pipe014
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding shaver whose performance is as advertised.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
No future in this product.
on November 2, 2025
Posted by: Donnie D
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased Norelco products for 40 years and this is by far the
worst one. Has never shaved close and takes twice as long to shave.
Would highly recommend not buying this model.
Response from philips.comBy AlexandraRevekka EmmanouilidouPhilips Consumer CareNovember 4, 2025
Hello!

We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.

We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).

Best regards,
Philips Consumer Care
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareNovember 4, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Ok ok
on November 3, 2025
Posted by: Avi7
Gender:Male
Verified Purchase:Yes
Not great blades, having little pain and disturbance after shave even using after shave lotion. Have to use cut many times in the same area for the shave. Shouldn’t use shaving cream along with.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
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