Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
2
Not impressed with this model. Liked the previous
on December 12, 2021
Posted by: Too bad
Gender:Male
[This review was collected as part of a promotion.] Not as good as previous model Phillips. Does not hold charge well and less functions
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hello,
Thanks for sharing your feedback on the Shaver 2300. We're sorry to hear that you're not satisfied with its performance, and that you would not recommend this device. This model should give 40 minutes of cordless shaving with an 8 hour charge. Thus, we recommend fully charging the device if you haven't already.
If this doesn't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback on the Shaver 2300. We're sorry to hear that you're not satisfied with its performance, and that you would not recommend this device. This model should give 40 minutes of cordless shaving with an 8 hour charge. Thus, we recommend fully charging the device if you haven't already.
If this doesn't help, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Great Price
on December 11, 2021
Posted by: Sopiemurph
Gender:Male
[This review was collected as part of a promotion.] I have only used Norelco shaver since I started shaving all those years ago. This particular one's battery life is not up to expectations. I am lucky to get one shave out of it before I have to plug it in. It is now my travel razor. Back to using my older model.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hi,
Thanks for taking the time to leave this review. We're sorry to hear that the battery of your Shaver 2300 doesn't last long or meet your expectations. In general, this model should give you 40 minutes of cordless shaving from an 8-hour full charge. We're happy to take a closer look at this for you, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for taking the time to leave this review. We're sorry to hear that the battery of your Shaver 2300 doesn't last long or meet your expectations. In general, this model should give you 40 minutes of cordless shaving from an 8-hour full charge. We're happy to take a closer look at this for you, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Worst Electric Shaver I've ever used
on December 10, 2021
Posted by: Artanis1212
Gender:Male
[This review was collected as part of a promotion.] The simplest thing to say is that this low end shaver simply doesn't provide a clean shave. I do not have a particularly heavy beard but no matter how many times I carefully go over my face there's still a stubble. I've used Phillips Norelco shavers most of my adult life ( I'm 74). This is the first shaver that I've had that could be used wet or dry. That isn't at all what I wanted. I want an electric only shaver that is EASY to clean and gives a good close comfortable shave. I bought a 6820 a couple of weeks ago and I could get its clean and I wouldn't attach the trimmer and I returned it. I probably shouldn't have bought such a low end shaver to begin with, but I didn't want to spend more for a wet/dry until I tried it. I'm in the market and I'd welcome suggestions for what to buy, but I don't want to spend hundreds of $$$.
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hi,
thank you for taking the time to share your feedback. We're sorry to hear that you're not satisfied with the performance of your Series 2000 shaver, and that it fell short of your expectations. We're more than happy to take a closer look at the device to see if we can improve its performance in some way. Alternatively, we'd love to recommend something else based on your needs, if this is what you prefer. Either way, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for taking the time to share your feedback. We're sorry to hear that you're not satisfied with the performance of your Series 2000 shaver, and that it fell short of your expectations. We're more than happy to take a closer look at the device to see if we can improve its performance in some way. Alternatively, we'd love to recommend something else based on your needs, if this is what you prefer. Either way, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Gives a smooth shave
on December 8, 2021
Posted by: Minnie79
Gender:Female
[This review was collected as part of a promotion.] I have to shave my husband as he is an invalid and I find it very easy to use. I like the fact I can run it under water as I use Nivea Shave Foam with the razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Its ok
on December 8, 2021
Posted by: Jason99
Gender:Male
[This review was collected as part of a promotion.] Ok shaver to use sometimes doesnt work as good though.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hi Jason,
Thank you for sharing your feedback. We're sorry to hear that you're not completely satisfied with your Series 2000 shaver. We'd love to see if we can improve your experience, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback. We're sorry to hear that you're not completely satisfied with your Series 2000 shaver. We'd love to see if we can improve your experience, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
40 year user Philips Norelco..Deeply disappointed
on December 7, 2021
Posted by: hcohenmb
Gender:Male
[This review was collected as part of a promotion.] Sought new shaver from my last Norelco when I thought blades were getting old. Bought the 2300 and found it weak in power, cannot shave as well. Side unit for sideburns is especially weak and poorly engineered, closing readily, compared to my old one. Did not throw out my older one and use it while the 2300 sits unused
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hello,
thank you for taking the time to leave this review. We're sorry to hear that you're disappointed with the performance of your Shaver 2300. If the power of the shaver is weak, this could be due to hair or debris being stuck inside. We therefore recommend thouroughly cleaning the device after each use, by following the detailed instuctions in the user manual. We hope this helps! If not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for taking the time to leave this review. We're sorry to hear that you're disappointed with the performance of your Shaver 2300. If the power of the shaver is weak, this could be due to hair or debris being stuck inside. We therefore recommend thouroughly cleaning the device after each use, by following the detailed instuctions in the user manual. We hope this helps! If not, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Not impressed
on December 7, 2021
Posted by: SadUser1
Gender:Male
[This review was collected as part of a promotion.] The motor seems underpowered, even when fully charged. It does the job, but I must move slowly... then finish some areas with my old Norelco. This longtime Norelco user may be looking elsewhere if this is the future.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thanks for leaving a review. We're sorry to hear that you're not satisfied with your shaver. We recommend cleaning the device after every use as per the manual. Additionally, you can maintain the sharpness of the blades by storing the device in a dry place. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Bad design
on December 7, 2021
Posted by: Satcomengr
Gender:Male
[This review was collected as part of a promotion.] I bought this shaver is a replacement for one that I could no longer get replacement heads for. There's something wrong with the surface of the shaver head that makes it feel like it is dragging on my face. My other Norelco shaver does not have this type of head. I think it may be that the head is made of plastic and not metal. The battery is good, and the clipper is good. I just do not get a close shave with it.
Response from philips.comBy Philips Consumer Care, December 9, 2021
Hi, thank you for taking the time to write a review. We're sorry to hear that you're not satisfied with the closeness of the shaves of your shaver. We recommend that you clean the device after each use as per the manual. Additionally, when you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Hope to speak to you soon!
Written by a customer while visiting philips.com