[This review was collected as part of a promotion.] The shaver part is what I expected. The cordless part is a disappointment. The power dies out too quickly so I always need to have my cord handy for when the power dies down.
Response from philips.comBy Philips Consumer Care, December 22, 2021
Hi, thanks for leaving a review. We're sorry to hear that the battery of your shaver doesn't last very long, and we're eager to help. This model should deliver 40 minutes of cordless shaving from an 8-hour charge. If that isn't the case, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] The razor does a great job of cutting whiskers. It doesn't burn your skin and slides nicely around your face.
[This review was collected as part of a promotion.] Slow speed does not seem to shave smooth. Needs charging or seems to quickly
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi Emptynester,
Thank you for writing your review. We're grateful for the time you spend on sharing your experience. We're sorry that you are not fully satisfied with your product, though. We'd like to help you improve it. Have you made sure to fully charge your shaver prior to using it? What we also recommend is to clean your shaver after each use to ensure that there is no hair, or debris stuck inside the shaving elements. They may block it, and cause functionality issues. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] I have several more expensive Philips shavers. This one is an excellent value. It is inexpensive and shaves very well. It is light and handles well. It is no frills but I really don't use the bells and whistles on my others. I may use it for travel to save weight from my more expensive travel shaver.
[This review was collected as part of a promotion.] The blades run turtle speed at full running. Going to buy a different one.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi Marley,
Thank you for sharing your experience! We're truly sorry about your dissatisfaction with your shaver. Could you make sure that the shaving heads are clean, and there are no hair, or debris stuck inside? They may block the blades, and affect the performance of your device. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
[This review was collected as part of a promotion.] The 2000 works great for me I use it to carry with me when I travel it doesn't work as well as my more expensive razor, but if luggage is lost I don't lose nearly as much money