[This review was collected as part of a promotion.] I think I might have got a lemon this time guys it doesn't work like it's supposed to the speed on it is very slow even with a full charge not like my last one that I had lasted me almost 2 years 3 years
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 18, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] My Philips shaver is quick and easy to use. All the requirements I was looking for when I was shopping for a new electric razor.
[This review was collected as part of a promotion.] My old worn out razor, with dull blades shaves closer than this razor. Very poor quality on the blades. If I use this razor I shave twice a day.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 21, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] i brought this new and i only gotten 4 shaves from it then i had to order new cutting blades didn't last a year like it says
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there.
Thank you for sharing your experience, and we’re sorry to hear that your razor didn't meet your expectations. It's concerning to hear that you had to replace the cutting blades after only a few shaves, especially as we strive for durability and performance in our products.
We'd like to assist you in resolving this issue. Please reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Our team is ready to help and provide solutions to ensure you're satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate you being a valued customer.