Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
5
This product has no downside, as of yet.
on December 29, 2021
Posted by: Ship379
Gender:Male
[This review was collected as part of a promotion.] Easy maintenance, easy to use and a very good shave! Completely satisfied.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Old one is better.
on December 29, 2021
Posted by: Shotzi
Gender:Male
[This review was collected as part of a promotion.] I bought a S1150 in 2016 and it works better than the S1211 I bought in 2021. I've been using Norelco shavers for over 45 years, and the only problem is that your shavers need more R.P.M.S. Thank you.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , December 30, 2021
Hi Shotzi,
thanks for taking the time to write us a review. How great to hear you've been using the Norelco shavers for this many years!
We're sorry to hear you're having trouble with your new S1211.
Have you taken a look at some probable causes?
When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Try not to press the shaver too hard against your skin, and only apply gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
Gentle pressure also reduces friction between the shaver and your skin, resulting in a more comfortable experience. The latest models of S9000 will help you to apply the right amount of pressure thanks to its pressure guard feature.
We also recommend to allow your skin an adjustment period of two to three weeks with your new shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
thanks for taking the time to write us a review. How great to hear you've been using the Norelco shavers for this many years!
We're sorry to hear you're having trouble with your new S1211.
Have you taken a look at some probable causes?
When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. The latest models of S7000 and S9000 will help you to achieve the perfect circular movements thanks to their motion sensor control. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Try not to press the shaver too hard against your skin, and only apply gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
Gentle pressure also reduces friction between the shaver and your skin, resulting in a more comfortable experience. The latest models of S9000 will help you to apply the right amount of pressure thanks to its pressure guard feature.
We also recommend to allow your skin an adjustment period of two to three weeks with your new shaver.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Works well
on December 28, 2021
Posted by: CaptA
Gender:Male
[This review was collected as part of a promotion.] Close shaves, like the straight edge trimmer on opposite side.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
A good product for everyday use
on December 26, 2021
Posted by: BAMcK
Gender:Male
[This review was collected as part of a promotion.] I purchased this shaver to replace an older model that I could no longer find blades for. It is a practical product and works well. I appreciate the ability to clean it by running water in it without concern for damaging the shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Great for the money.
on December 26, 2021
Posted by: George Washington
Gender:Male
I chose 3 as a rating because I’ve owned a couple of electric razors and this is not one that I would choose again. It was given to me by my wife for Christmas and purchased it because of a comment that I made about a friend’s being so quiet. I would rather have a model that you can use in the shower or dry. The major reason for not purchasing it again is because I shave everywhere and the first time I used it, I had razor burn so bad I was hurting for days. Definitely only use it on your face. If that is all you want it for, it’s a great razor. I’ve only had it for a short time so I can’t predict how long it may last.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
The battery won’t stay charged.
on December 24, 2021
Posted by: Cobra67
Gender:Male
[This review was collected as part of a promotion.] The battery won’t hold a charge.
I fully charge it and the next day light turns to red and is dead. Only can use it with the power plugged in
I fully charge it and the next day light turns to red and is dead. Only can use it with the power plugged in
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, January 12, 2023
Hi Cobra67,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. If the battery of your Philips Shaver is running out quicker than you expected, follow our troubleshooting advice to solve this issue. Before using your Philips Shaver for the first time, make sure you charge it completely. We advise charging it for the first time for 3 hours. If you have very thick or long hair on your head and/or beard your Philips Shaver will require more effort to trim or cut them. In this case, the shaver’s battery may run out quicker than usual. To ensure you have enough battery for a full trimming session, use a fully charged shaver. We recommend oiling your groomer regularly. You can apply a few drops of oil on the teeth of the cutting element of your groomer. You can use the oil provided in the packaging or any other sewing machine oil.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. If the battery of your Philips Shaver is running out quicker than you expected, follow our troubleshooting advice to solve this issue. Before using your Philips Shaver for the first time, make sure you charge it completely. We advise charging it for the first time for 3 hours. If you have very thick or long hair on your head and/or beard your Philips Shaver will require more effort to trim or cut them. In this case, the shaver’s battery may run out quicker than usual. To ensure you have enough battery for a full trimming session, use a fully charged shaver. We recommend oiling your groomer regularly. You can apply a few drops of oil on the teeth of the cutting element of your groomer. You can use the oil provided in the packaging or any other sewing machine oil.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Great performance great value
on December 21, 2021
Posted by: Smitty00
Gender:Male
I am seafarer and accidently left my electric shaver on board, so, had to buy a new one. No difficult choice for me, my whole life (now 58) I've shaved using Philips shavers and have never been disappointed, not one day. So far, same great performance as expected, quick shave, easy trim, no pulling even after a week or longer, wet or dry no problem. Lightweight is good for my travels and the charge seem to hold long enough for 5 or 6 long shaves. All this for 30 bucks?!? A no brainer!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
years ago I had a similar Norelco
on December 21, 2021
Posted by: $$$$$
Gender:Male
i cant stand blade shaving, the one i had travelled with me for years bouncing around in luggage to various long flights,,i finally lost it somewhere along the way,,this unit shaves my face well, handles the bumps and dips and seems to be holding its first charge quite well
I would recommend this to a friend!
Written by a customer while visiting philips.com