[This review was collected as part of a promotion.] I'm very happy with this shaver. It does a good job quickly. The charging arrangement seems a little odd, plugging into an HDMI port instead of a receptacle, but it works.
[This review was collected as part of a promotion.] Just what I wanted. I remember husband always used this brand. I am an "older" lady with facial growth. I like that the blades contour to my face.
Written by a customer while visiting philips.com
Customer Rating
4
Product evolution.
on September 1, 2025
Posted by: Tucson resident
For the charging process, my previous 2400 shipped with an AC adapter. The present one comes with a [standard] USB cable and no AC adapter. USB-C for the cable would be better. Including an AC adapter would be even better. Supporting USB-C and TurboCharge would be the bomb!!! It's the only disappointment.
Otherwise, I had my previous model for a VERY long time. It's a simple, reliable model that does two things well: shave my face and trim my mustache.
[This review was collected as part of a promotion.] It’s a nice razor, The only thing I don’t like about it is you can’t shave with it while it’s plugged in. I have bought several razors in the past which I could.
[This review was collected as part of a promotion.] This shaver is dependable and offers an inexpensive solution to daily shaving. This is my forth shaver. Each lasted about three years with daily use. I believe that is a testament to its quality. I can recommend the shaver to anyone looking for an entry level workhorse and proven product.
[This review was collected as part of a promotion.] Very poor razor Has little power Do not buy the razor If I still had the box I would return it
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 5, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care