Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Does not shave close
on January 21, 2022
Posted by: Racehorse
Gender:Male
[This review was collected as part of a promotion.] I have used Norelco shavers virtually my whole life and this one is far and away the worst one. I am surprised Norelco would allow their name on such an inferior product!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for your review regarding the Philips Norelco Shaver 2300 and also for being such a fan of our shavers during your shaving lifetime!
We are really sorry to hear that this particular model is letting you down and appreciate your feedback. It is possible that the performance of your shaver is not meeting expectations as it needs to be cleaned. There could be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. We hope this tip will help with the issue.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Philips Norelco Shaver 2300 and also for being such a fan of our shavers during your shaving lifetime!
We are really sorry to hear that this particular model is letting you down and appreciate your feedback. It is possible that the performance of your shaver is not meeting expectations as it needs to be cleaned. There could be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. We hope this tip will help with the issue.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Doesn't shave clean
on January 21, 2022
Posted by: Tdbs
Gender:Male
[This review was collected as part of a promotion.] After using this shaver, still need a blade for a clean smooth shave.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for the review regarding the Philips Norelco Shaver 2300.
We are sorry to hear that it is not providing you with a clean shave, and are more than happy to help you with this. If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor, and we suggest to allow yourself an adjustment period of two to three weeks with your new Shaver. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
We hope the tips above help, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for the review regarding the Philips Norelco Shaver 2300.
We are sorry to hear that it is not providing you with a clean shave, and are more than happy to help you with this. If you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor, and we suggest to allow yourself an adjustment period of two to three weeks with your new Shaver. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
We hope the tips above help, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Volare22
Gender:Male
Verified Purchase:Yes
Le rasage est trop long. Je trouve que le moteur ne tourne pas assez rapidement comparativement à un ancien produit Philips.
L'autonomie de la batterie est moindre que les 45 minutes annoncée. Environs 25 à 30 min.
L'autonomie de la batterie est moindre que les 45 minutes annoncée. Environs 25 à 30 min.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Not for me
on January 20, 2022
Posted by: Smooth Jazz
Gender:Male
I got this for Christmas '21 and have been using it exclusively to the day I'm writing this, 20Jan2022. My skin does not like it. My typical adjustment period is about 2 weeks for shavers in the past. This one apparently cuts closer than others bc i get painful razer bumps if i stick to my regular once a day routine. I have tonshave twice a day with this Norelco. I don't like it. My barber insists that i should keep using it and allow my skin more time to "get to know" the shaver. I'll give it until Feb 25th. If i don't see positive improvement, I'm switching back to my old Braun.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hi, thank you for taking the time to write a review. We're very sorry to hear that you don't like the features of your new shaver. Could you perhaps try cleaning the blades after each use to see if it helps? Here's how:
1-Turn off the shaver, unplug from the outlet, and remove the power cord from the product.
2-Press the unit release button to open the shaving unit.
3-Rinse the shaving unit and hair chamber with lukewarm water.
4-Rinse the outside of the shaving unit with lukewarm water.
5-Carefully shake off excess water and let the shaver air dry.
6-Close the shaving unit.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
1-Turn off the shaver, unplug from the outlet, and remove the power cord from the product.
2-Press the unit release button to open the shaving unit.
3-Rinse the shaving unit and hair chamber with lukewarm water.
4-Rinse the outside of the shaving unit with lukewarm water.
5-Carefully shake off excess water and let the shaver air dry.
6-Close the shaving unit.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
The Razer works well. All the features work.
on January 18, 2022
Posted by: Big Cheese
Gender:Male
[This review was collected as part of a promotion.] Everything is good, but the battery life is only two shaves.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hello, thanks for your review. We are sorry to hear you are not happy with the battery life of this shaver. However, please note that this device is not designed to shave your head, but only your face. With a 8-hour charge, this shaver will last up to 40 minutes (approximately 13 face shaving sessions). For your head, please consider a hair clipper or multigroomer.
If you have questions, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
If you have questions, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Shaves nice
on January 17, 2022
Posted by: Ted 123
Gender:Male
[This review was collected as part of a promotion.] Good price shaves good. Looks good stays charged quite awhile
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Doesn’t shave as close as my last razor.
on January 17, 2022
Posted by: Fast guy
Gender:Male
[This review was collected as part of a promotion.] After using for a month I will be looking for another razor. This one doesn’t shave very close. It also didn’t warn me battery was almost dead. It just stopped in use. Other razors light has come on
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 21, 2022
Hello, thanks for your feedback. We are sorry to hear you aren't fully satisfied with your shaver.
The battery light of this shaver should indicate when the device needs charging, by blinking orange.
Please make sure to keep your device properly clean and charged up (1-3 hours) for best performance. Also, if you have a long or thick beard, please consider trimming it before shaving.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
The battery light of this shaver should indicate when the device needs charging, by blinking orange.
Please make sure to keep your device properly clean and charged up (1-3 hours) for best performance. Also, if you have a long or thick beard, please consider trimming it before shaving.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
This is good shaver
on January 17, 2022
Posted by: C2WC
Gender:Male
[This review was collected as part of a promotion.] I only have one issue it isn't as fast s my last Philips razor but it still shaves close and is easy to clean under running water, the best feature is the heads are self sharpening.
I would recommend this to a friend!
Written by a customer while visiting philips.com