Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4
(1,251 Reviews)
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product.
(
614 out of
835)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
limited use time
on January 27, 2022
Posted by: maun rui
Gender:Male
[This review was collected as part of a promotion.] I have wanted to try a rotary shaver for a while, I generally prefer the foil shavers. so, I was excited to try this out.
However, I was quickly disappointed with two major flaws...
However, I was quickly disappointed with two major flaws...
Now first of all, anyone who claims it shaves as close as a blade is simply lying...even after four weeks of daily use, it NEVER shaves as close as a blade. try to cotton ball test and you will experience the truth.
But the first problem that I experienced was how long it takes to shave with this thing. Even with three heads, it still takes between 10-15 minutes of constant shaving to get even close to a decent shave. Basically, if you desire a five o'clock shadow even after using this thing for 20 minutes, well then you will be pleased...but if you desire to actually feel like you are clean-shaved, then expect to be disappointed!
Which brings me to the second problem...if I had known that this thing has almost zero battery life...I would never have wasted my money on it! It offers a pitiful 40-minutes...which in reality is effectively no more than 30-minutes, which equates to a maximum of 2-days use before having to re-charge again.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for your review regarding Philips Norelco Shaver 2300. We are sorry to hear that you have not experienced your anticipated results. We will be more than happy to help you and hopefully improve things! When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. As you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor, allow yourself an adjustment period of two to three weeks with your new Philips Shaver. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. We suggest before first usage to charge the appliance for 3 hours without interruptions and until the battery charging indication shows that the battery is full. This is needed to make maximum use of the battery capacity. All future charges will take 1 hour and will provide approximately 15 shaves.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding Philips Norelco Shaver 2300. We are sorry to hear that you have not experienced your anticipated results. We will be more than happy to help you and hopefully improve things! When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. As you are a new user of the Philips Shaver, keep in mind that your skin needs to adapt to the electric razor, allow yourself an adjustment period of two to three weeks with your new Philips Shaver. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. We suggest before first usage to charge the appliance for 3 hours without interruptions and until the battery charging indication shows that the battery is full. This is needed to make maximum use of the battery capacity. All future charges will take 1 hour and will provide approximately 15 shaves.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: SouthWind49
Gender:Male
Verified Purchase:Yes
Doesn’t shave as close as my old PT860 that still works with the same blades it came with. Can’t shave as many times on a charge because it takes longer to shave now, to get close to the shave that I use to get. Keep in mind, I’ve been using Phillips shavers for about 56 years.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for your review regarding our Shaver series 1000. Wow, have we really been part of your shaving routine for 56 years, that's so wonderful to hear! We will try our best to help improve your experience with your current shaver. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Could you also make sure to fully charge your shaver for 8 hours and then try again?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding our Shaver series 1000. Wow, have we really been part of your shaving routine for 56 years, that's so wonderful to hear! We will try our best to help improve your experience with your current shaver. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps in reducing shaving time. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Could you also make sure to fully charge your shaver for 8 hours and then try again?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Very disappointed in the duration of a charge.
on January 25, 2022
Posted by: TRWJR
[This review was collected as part of a promotion.] I have to charge the shaver at least twice a week.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks for reaching out to us regarding your Philips Norelco Shaver 2100. We are really sorry to hear that it does not appear to be holding it's charge well. Have you allowed your shaver to be charged fully for 10 hours? Once fully charged it should provide for you 30 minutes of shaving time. When your Philips Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the shaver is fully charged. To check if your shaver's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again. You can now be assured that your shaver is charging.
We hope this helps, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Philips Norelco Shaver 2100. We are really sorry to hear that it does not appear to be holding it's charge well. Have you allowed your shaver to be charged fully for 10 hours? Once fully charged it should provide for you 30 minutes of shaving time. When your Philips Shaver is charging, you can see an indicator light or battery symbol flashing on it. To save energy, this indicator light automatically turns off 15 or 30 minutes after the shaver is fully charged. To check if your shaver's energy-saving mode is on, try unplugging the charging cord and plugging it back in the shaver again. This will prompt the indicator light to start flashing again. You can now be assured that your shaver is charging.
We hope this helps, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Yes
on January 24, 2022
Posted by: Moe.
Gender:Male
[This review was collected as part of a promotion.] Easy to use and clean up. Like the color of it as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great for the price !!!
on January 23, 2022
Posted by: Petey 1
Gender:Male
[This review was collected as part of a promotion.] It was excellent but could use acbrush to clean it out. It also seems to loose its head when tapped against your hand to get hair out. Not sure why
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great for the job
on January 23, 2022
Posted by: Satchmoe
Gender:Male
[This review was collected as part of a promotion.] Shaves very good easy to clean and chargers quickly
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Very Disappointing Product
on January 23, 2022
Posted by: GlennBob
Gender:Male
[This review was collected as part of a promotion.] Worst Shaver from Norelco
I have used Philipps Norelco Shavers for over 50 years. Have always been very pleased with them. However, this latest Shaver is a major disappointment. Not enough power. Doesn't hold a charge for more than a week with only one shave per day. Takes forever to get the beard removed. Disappointing at best. Will most likely look for alternatives sadly.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi GlennBob,
Thanks so much for taking the time to leave a review regarding the Philips Norelco Shaver 2300. We are proud to hear that our shavers have been part of your shaving routine for the last 50 years, thanks for sharing this with us! So sorry to hear that your new shaver is not providing you the same experience, we can understand that must be disappointing. Your shaver has 40 minutes of shaving time after a 8 hour charge, you can also use it corded for continuous power. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, simply let your shaver charge for at least two hours and then check the charging status again. Could you allow your shaver to be charged fully for 8 hours and ten test?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks so much for taking the time to leave a review regarding the Philips Norelco Shaver 2300. We are proud to hear that our shavers have been part of your shaving routine for the last 50 years, thanks for sharing this with us! So sorry to hear that your new shaver is not providing you the same experience, we can understand that must be disappointing. Your shaver has 40 minutes of shaving time after a 8 hour charge, you can also use it corded for continuous power. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. This is nothing to worry about, simply let your shaver charge for at least two hours and then check the charging status again. Could you allow your shaver to be charged fully for 8 hours and ten test?
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Should cut much better for a new shaver with new h
on January 22, 2022
Posted by: Shave13
Gender:Male
[This review was collected as part of a promotion.] You get what you pay for
Inexpensive
Runs nice
Cuts poor
Inexpensive
Runs nice
Cuts poor
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 31, 2022
Hi,
Thanks so much for writing a review about our Philips Norelco Shaver 2100. We are really sorry to hear that it is not providing you with the anticipated shave, that must be disappointing. We hope the following tips will help improve your experience! While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to the following video : https://youtu.be/f5bqHBspQLo
We hope your experience will now be improved, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks so much for writing a review about our Philips Norelco Shaver 2100. We are really sorry to hear that it is not providing you with the anticipated shave, that must be disappointing. We hope the following tips will help improve your experience! While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to the following video : https://youtu.be/f5bqHBspQLo
We hope your experience will now be improved, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com