Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
3.9
(1,000 Reviews)
Rating breakdown 1,000 reviews
5 Stars
466
4 Stars
246
3 Stars
132
2 Stars
70
1 Star
86
73%of customers recommend this product.
(
530 out of
727)
Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
1
Poor product
on November 25, 2021
Posted by: Darb2
Gender:Male
[This review was collected as part of a promotion.] I have only used my Phillips Norelco 2000 under ten times. While using it today on Thanksgiving morning 2021. One of the prongs that holds the bottom blade in broke off and I lost it down my sink drain. Not a good start to my Thanksgiving day morning. SO NO I'M NOT THANKFUL FOR MY PHILLIPS NORELCO 2000 PRODUCT!!!!!!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 7, 2021
Hello,
thank you for bringing this to our attention. We're so sorry to hear that this happened, and we completely understand your disappointment. We'd like to look into this and do our best to help you find a solution, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for bringing this to our attention. We're so sorry to hear that this happened, and we completely understand your disappointment. We'd like to look into this and do our best to help you find a solution, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
never charged the battery. Fail
on June 12, 2020
Posted by: oldguy50
Gender:Male
This shaver never charged up. The white light never showed that it was fully charged. only the flashing orange one - ever!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 15, 2020
Hi there, thank you for your review. We are sorry to hear that you have not found you experience with this product satisfactory. We encourage you to reach out to us on social media to see if there is anything we can do to help.We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
3
Light weight and quiet
on September 3, 2023
Posted by: davisk2
[This review was collected as part of a promotion.] I have received these products for free from influenster and brand in exchange for my honest review. I tried this philips norelco 1100 shaver. I noticed after unboxing it that the shaver is light weight and once plugged in and turned on it runs quiet. I first tried it on my forearm where i have little hair and it shaved it pretty decent. Next i tried it on my neck because i grow my beard so i thought the bottom of the neck would be ideal to try it on. When i tried it on the bottom of my neck with maybe half an inch long hairs, it would cut but also pull at the same time. I think this shaver might be best if you only grow up to a shaddow and use it to keep clean. Not longer hairs. Now i have to go in what are my suggestions that could make it better to some consumers. To clean the head its easily accessibleby pushing a button and they say to run it under water (turned off and unplugged) to clean the hair out. It can be difficult to get all the hairs out, so it would be nice if philips could provide a small brush to help get into the tighter hard to reach areas. Next thing is, the power cord is proprietary. I think (if possible) it would be good to see if that can be switched out to be a usb cable just incase somebody is traveling and somehow forget their cord, or it breaks on them they could either easily replace it by going to a store real quick or use another devices usb cable to finish the job.
Written by a customer while visiting influenster.com
Customer Rating
5
Very good shaver
on December 25, 2023
Posted by: dannysack
[This review was collected as part of a promotion.] This shaver gives a very close and comfortable shave. It can be used wet or dry. Has a very long run time of 40 minutes so charging is only needed every few weeks. It has a pop trimmer that works perfectly. It comes with a USB-A charging cable that can be used with any cell phone block.
Written by a customer while visiting influenster.com
Customer Rating
4
Pretty great all around shaver
on January 28, 2020
Posted by: JefM
First off I need to say that I received this produce for free in exchange of writing a review about it. Now that that’s out of the way, I can tell you how much I really am enjoying using this everyday. I have course hair and a odd shaped chin. I had doubts that this would work for me but the fact that it has flex heads really gives it the ability to glide smoothly over my face; I was really impressed. The other feature I love about this is the pop-up trimmer. I love to manscape and typically wear sleeveless clothing to the gym so this trimmer has really done a good job at keeping my underarms free from hair. I can typically get all the hair from under my arms with just a few passes. Other features that I like is that it’s fully washable and that it’s completely cordless. Seems like a solid choice for anyone wanting a shaver with a trimmer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
This product is Great!
on February 9, 2020
Posted by: Poxitony
Gender:Male
The Philips Shaver Series 2300 is a great product, built well and just works! I have used it everyday and it keeps my face nice and smooth. My kids love me having this product, because of the smooth face. I have also used it after 5 days of no shaving and it did a great job. I recommend this to anyone.
Written by a customer while visiting philips.com
Posted by: hub12
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always used a Norelco razer. I use it every morning and it gives me a great shave as long as the blades are sharp. I wish the replacement blades were not so expensive. I like the fact that it runs on 110volts and is not battery powered. I don't want to always be recharging a battery.
Written by a customer while visiting philips.com
Posted by: loser43
Verified Purchase:Yes
[This review was collected as part of a promotion.] The electric cord is very thin - not the usual electric cord . Also, the cord keeps falling out of the shaver while shaving! Nowhere near the quality of Norelco shaver I have been using for years and has a trimmer which this new one does not have.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 19, 2025
Hello!
Thank you for sharing your experience with the Shaver 1000 Series S1016. We're sorry to hear about the issues with the cord and the lack of a trimmer. The 1000 Series is designed to be a basic, affordable model, which includes a lighter cord. If it's not staying securely connected, please reach out to us.
Regarding additional features, such as an integrated trimmer, consider exploring models from our higher series, which offer more functionality.
Your feedback is important, and we're want to help if you have any other questions or concerns.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for sharing your experience with the Shaver 1000 Series S1016. We're sorry to hear about the issues with the cord and the lack of a trimmer. The 1000 Series is designed to be a basic, affordable model, which includes a lighter cord. If it's not staying securely connected, please reach out to us.
Regarding additional features, such as an integrated trimmer, consider exploring models from our higher series, which offer more functionality.
Your feedback is important, and we're want to help if you have any other questions or concerns.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com