Customer reviews from philips.com
Philips Norelco - Shaver 1100 - Deep Black
Average customer rating
4 out of 5
4
(1,251 Reviews)
Open Ratings Snapshot
Rating breakdown 1,251 reviews
5 Stars
598
4 Stars
299
3 Stars
167
2 Stars
85
1 Star
102
74%of customers recommend this product. 
(
614 out of 835
)
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Customer Reviews for Philips Norelco - Shaver 1100 - Deep Black
Customer Rating
4 out of 5
4
Better than expected for a lower price model
on February 4, 2022
Posted by: Mhwhitt
Gender:Male
[This review was collected as part of a promotion.] I appreciated the modest price and was impressed that it cuts better than my last Phillips. Leaves my face smooth. Love that the power button is better positioned so I don't accidentally shut it off mid shave. Battery doesn't seem to pay last as long, but still goes about 2 weeks. Very satisfied and I would easily recommend it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent grooming kit!
on February 4, 2022
Posted by: Easy Going
Gender:Male
[This review was collected as part of a promotion.] This is the best grooming kits I have had in many years, I have virtually abandoned all my other haircut kits, I loved it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
It was inferior to the previous Philips Norelco
on February 4, 2022
Posted by: gifttome
Gender:Male
[This review was collected as part of a promotion.] I was constantly charging the shaver. Never knowing it was fully charged.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi,

Thanks for reaching out to us regarding your new Philips Norelco Shaver 2100. We are sorry to hear that the appliance does not appear to be holding it's charge successfully, that is unfortunate. This shaver takes 10 hours to be fully charged and will provide 30 minutes of shaving time. When you charge your Philips Shaver for the first time or after a very long time the battery starts charging very slowly to prevent damage to the device. This means that the charging light on your shaver may not flash for the first few hours. Do not worry, simply let your shaver charge for at least two hours and then check the charging status again.

We hope this helps, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Not as described. Very weak!
on February 4, 2022
Posted by: Pete S
Gender:Male
[This review was collected as part of a promotion.] Not as described. Very weak even though it is fully charged .I have had numerous Phillips Phillips norelco shavers
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi Pete,

Thanks for writing a review regarding the Philips Norelco Shaver 2300. We are really sorry to hear that it is not performing well for you, and will be more than happy to try and improve your shaving experience. This model takes 8 hours to be fully charged, so could you make sure that the shaver has been charged for this amount of time. Can you check also if there is some hair or debris stuck inside the appliance, as this will effect the performance of the shaver. You can find details on how to clean the shaver thoroughly from page 15 of the user guide : https://philips.to/3JaKWtw

We hope these tips will help improve your experience, if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
A close shave for an electric
on February 3, 2022
Posted by: Long-time customer
Gender:Male
[This review was collected as part of a promotion.] I've always used Norelco shavers because I feel they give a closer shave than other brands. However, the blades on my most recent shaver didn't seem to stay sharp as long as previous shavers.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Not as good as my old norelco shaver
on February 3, 2022
Posted by: Cheapfug
Gender:Male
[This review was collected as part of a promotion.] This is the second model shaver I've tried from Phillip norelco and it's the better of the two models. I can run the unit over my beard until the battery recharge light comes on before I get a clean shave. My old norelco (10 years) still gives me a closer and faster shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi,

Thanks for leaving a review regarding your new Philips Norelco Shaver 2300. Sorry to hear that it is not providing you so far with the anticipated results, we hope to improve your experience! If you have not shaved for a couple of days and have a heavy beard, we suggest trimming your beard before you start shaving, this technique also helps in reducing shaving time. Try also to not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.

We hope these two tips will improve your shaving experience. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Return customer
on February 2, 2022
Posted by: Old Vet
Gender:Male
[This review was collected as part of a promotion.] I only bought this new razor because the set of cutters for my old razor cost as much as the new razor did. Besides, my old razor was a couple years old. It still worked good, but I couldn't see buying new cutters for an old unit.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best electric i have ever owned by far
on February 2, 2022
Posted by: Hoby
Gender:Male
[This review was collected as part of a promotion.] Bought it because I had used a friend's and couldn't believe how great a shave that it gave
I would recommend this to a friend!
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Written by a customer while visiting philips.com
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